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Management and Program Assistant (Office Automation)

Company: The Department of the Treasury
Location: Covington
Posted on: March 21, 2020

Job Description:



WHAT IS THE WAGE & INVESTMENTDIVISION: The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.

See "Other Information" for Locations.


WHAT DOES A MANAGEMENT AND PROGRAM CLERK/ASSISTANT DO? As a Management and Program Clerk/Assistant you will perform a wide range of duties in IRS Business Units. These duties include researching specific programs or issues, collecting relevant statistics and other data, and assisting in preparing reports with supporting tables, charts and illustrations. Management and Program Assistants use word processing, database and spreadsheet software to prepare and create memos, reports and records in final form.

As a Management and Program Assistant, you will:

  • Assist others in performing analytical and technical work.
  • Identify potential, actual problems and probable causes and provide recommendations for resolution.
  • Research special issues and gather pertinent statistics or information.
  • Prepare memoranda, preliminary reports, spreadsheets and charts showing findings of recommendations.
  • Perform administrative tasks (e.g., filing, timekeeping, organizing/coordinating meetings and conferences, ordering office supplies, etc.)
  • Revise procedures, guidelines, and controls as a result of changes in higher level procedures.
  • Use database or spreadsheet software to prepare a variety of documents.
    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at

    Travel Required

    Not required

    Supervisory status


    Promotion Potential



    Conditions of Employment
    • Refer to Other Information
    • Click "Print Preview" to review the entire announcement before applying.
    • Must be a U.S. Citizen or National
    • IRS Employees with Career or Career Conditional Appointments

      You must have:
      PROFICIENCY REQUIREMENT (OFFICE AUTOMATION): In addition to meeting experience or education requirements, applicants must be able to demonstrate the ability to type 40 words per minute. Applicants may be asked to participate in a typing/performance test, provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency (which may be verified at a later step in the process). Performance test results and certificates of proficiency are acceptable for 3 years.
      , you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions.


      You must meet the following requirements by the closing date of this announcement.

      GS-06 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: experience gathering and compiling available data and information for aspects of a program and reporting findings to higher level employees; monitoring and reviewing established operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems; verifying completeness and accuracy of controls to ensure compliance with established procedures; and using word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store, and retrieve data.
      -The experience may have been gained in the public sector, private sector or . One year of experience refers to full-timework; part-time work is considered on a prorated basis.
      -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

      In addition to the above requirements, you must meet the following, if applicable:

      You must have been at the GS-05 level for 52 weeks (time-in-grade requirement).


      Additional information

      1 position located in Wage & Investment, Cincinnati Accounts Management, at the following location: 333 Scott Street, Covington, KY

      POSITION DESCRIPTIONS: 93503A PM/C SharePoint site is available for IRS Employees at:

      • We may select from this announcement or any other source to fill one or more vacancies.
      • This is a non-bargaining unit position.
      • Alternative work schedule, staggered work hours or telework may be available.
      • Tour of Duty: Monday - Friday 7:00 a.m. to 4:30 p.m.

        How You Will Be Evaluated

        You will be evaluated for this job based on how well you meet the qualifications above.

        Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
        Rating: Your application will be evaluated on the competencies of the position to be filled per the IRS Merit Promotion Plan in the following areas: Applies Technology to Tasks; Customer Service, Reasoning, Reading and Writing.

        Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at

        Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

        Referral: You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order.

        If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

        If you are a displaced or surplus Treasury employee eligible for the , you must receive a score of HIGHLY QUALIFIED or better to be rated as well qualified to receive special selection priority.

        To preview questions please .

        Background checks and security clearance

        Security clearance

        Drug test required


        Required Documents

        A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

        All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)
        To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips

        Career Transition Assistance Plan (CTAP) DOCUMENTATIONIf you are a displaced or surplus Treasury employee, click for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

        IRS Reassignment Preference Program (RPP)You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

        PERFORMANCE APPRAISAL/AWARDSSubmit a copy of your most recent completed performance appraisal.

        IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
        EDUCATION DOCUMENTATIONIf you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time.
        An official transcript will be required if you are selected.
        A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .

        If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the

        If you are relying on your education to meet qualification requirements:

        Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

        Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.Overview

        Open & closing dates
        03/12/2020 to 03/25/2020


        Pay scale & grade
        GS 06

        $40,465 to $52,606 per year

        Appointment type

        Work schedule


        1 vacancy in the following location:

        Covington, KY

        Relocation expenses reimbursed

        Telework eligible

        Fair & Transparent

        The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

        Equal Employment Opportunity Policy

        The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

        • Reasonable Accommodation Policy

          Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

          A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

          Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
          • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
          • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
          • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

            You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

            Learn more about or

            Legal and regulatory guidance
            • Financial suitability
            • Social security number request
            • Privacy Act
            • Signature and false statements
            • Selective Service
            • New employee probationary period

Keywords: The Department of the Treasury, Covington , Management and Program Assistant (Office Automation), Administration, Clerical , Covington, Kentucky

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