Management and Program Assistant (Office Automation)
Company: The Department of the Treasury
Posted on: March 21, 2020
WHAT IS THE WAGE & INVESTMENTDIVISION: The Wage & Investment
Division (W&I) serves about 122 million taxpayers who file
upwards of 94 million returns each year. W&I provides
high-quality taxpayer assistance, and enable taxpayers to transact
and communicate electronically to file their returns and make
See "Other Information" for Locations.
WHAT DOES A MANAGEMENT AND PROGRAM CLERK/ASSISTANT DO? As a
Management and Program Clerk/Assistant you will perform a wide
range of duties in IRS Business Units. These duties include
researching specific programs or issues, collecting relevant
statistics and other data, and assisting in preparing reports with
supporting tables, charts and illustrations. Management and Program
Assistants use word processing, database and spreadsheet software
to prepare and create memos, reports and records in final form.
As a Management and Program Assistant, you will:
- Assist others in performing analytical and technical work.
- Identify potential, actual problems and probable causes and
provide recommendations for resolution.
- Research special issues and gather pertinent statistics or
- Prepare memoranda, preliminary reports, spreadsheets and charts
showing findings of recommendations.
- Perform administrative tasks (e.g., filing, timekeeping,
organizing/coordinating meetings and conferences, ordering office
- Revise procedures, guidelines, and controls as a result of
changes in higher level procedures.
- Use database or spreadsheet software to prepare a variety of
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to
find out more about IRS careers, visit us on the web at
Conditions of Employment
- Refer to Other Information
- Click "Print Preview" to review the entire announcement before
- Must be a U.S. Citizen or National
- IRS Employees with Career or Career Conditional
You must have:
PROFICIENCY REQUIREMENT (OFFICE AUTOMATION): In addition to meeting
experience or education requirements, applicants must be able to
demonstrate the ability to type 40 words per minute. Applicants may
be asked to participate in a typing/performance test, provide a
certificate of proficiency from a school or other organization
authorized to issue such certificates by the Office of Personnel
Management local office, or by self-certifying their proficiency
(which may be verified at a later step in the process). Performance
test results and certificates of proficiency are acceptable for 3
, you may be tested at some point in the hiring process to
determine if you possess the required level of proficiency. If you
are unable to demonstrate proficiency, you will not be qualified
for these positions.
You must meet the following requirements by the closing date of
GS-06 LEVEL: You must have 1 year of specialized experience at a
level of difficulty and responsibility equivalent to the GS-05
grade level in the Federal service. Specialized experience for this
position includes: experience gathering and compiling available
data and information for aspects of a program and reporting
findings to higher level employees; monitoring and reviewing
established operations and interrelationships with other functions
regarding workflow, work redundancy, or systemic problems;
verifying completeness and accuracy of controls to ensure
compliance with established procedures; and using word processing,
spreadsheet and database software to prepare documents and to
enter, revise, manipulate, sort, calculate, store, and retrieve
-The experience may have been gained in the public sector, private
sector or . One year of experience refers to full-timework;
part-time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate
dates of employment by month/year, and indicate number of hours
worked per week, on your resume.
In addition to the above requirements, you must meet the following,
You must have been at the GS-05 level for 52 weeks (time-in-grade
1 position located in Wage & Investment, Cincinnati Accounts
Management, at the following location: 333 Scott Street, Covington,
POSITION DESCRIPTIONS: 93503A PM/C SharePoint site is available for
IRS Employees at:
CONDITIONS OF EMPLOYMENT:
- We may select from this announcement or any other source to
fill one or more vacancies.
- This is a non-bargaining unit position.
- Alternative work schedule, staggered work hours or telework may
- Tour of Duty: Monday - Friday 7:00 a.m. to 4:30 p.m.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the
Your application includes your resume, responses to the online
questions, and required supporting documents. Please be sure that
your resume includes detailed information to support your
qualifications for this position; failure to provide sufficient
evidence in your resume may result in a "not qualified"
Rating: Your application will be evaluated on the competencies of
the position to be filled per the IRS Merit Promotion Plan in the
following areas: Applies Technology to Tasks; Customer Service,
Reasoning, Reading and Writing.
Your application will also be rated and ranked among others, based
on your responses to the online questions, regarding your
experience, education, training, performance appraisals and awards
relevant to the duties of this position. IRS employees may obtain
most recent awards listing at
Your rating may be lowered, if your responses to the online
questions are not supported by the education and/or experience
described in your application.
Referral: You will be assigned to one of three quality groups. Each
group represents a quality level (i.e., Superior/Best Qualified,
Highly Qualified, Qualified). Candidates will be considered in
quality group order.
If you are among the top qualified candidates, your application may
be referred to a selecting official for consideration. You may be
required to participate in a selection interview (telephonic and/or
in person at the discretion of the Selecting Official in accordance
with hiring polices). We will not reimburse costs related to the
interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for
the , you must receive a score of HIGHLY QUALIFIED or better to be
rated as well qualified to receive special selection priority.
To preview questions please .
Background checks and security clearance
Drug test required
A complete application includes 1. A resume, 2. Vacancy question
responses, and 3. Submission of any required documents. Please note
that if you do not provide all required information, as specified
in this announcement, you will not be considered for this position
(or may not receive the special consideration for which you may be
All applicants are required to submit a resume either by creating
one in USAJOBS or uploading one of their own choosing. (Cover
letters are optional.)
To receive full credit for relevant experience, please list the
month/year and number of hours worked for experience listed on your
resume. We suggest that you preview the online questions, as you
may need to customize your resume to ensure that it supports your
responses to these questions. Please view resume tips
Career Transition Assistance Plan (CTAP) DOCUMENTATIONIf you are a
displaced or surplus Treasury employee, click for eligibility and a
detailed list of required documents. IRS CTAP eligibles can apply
for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP)You must meet the
requirements in your RPP notice. Submit a copy of your RPP Notice
along with a copy of your most recent annual performance appraisal.
Your performance appraisal must have a fully successful or higher
PERFORMANCE APPRAISAL/AWARDSSubmit a copy of your most recent
completed performance appraisal.
IRS employees: if a revalidated appraisal is used for merit
promotion, the supervisor must prepare a narrative for each
critical job element that does not have a narrative describing the
performance in the appraisal period covered by the rating. Note: If
you are a manager or management official, your most recent annual
performance appraisal must be used for the overall rating
EDUCATION DOCUMENTATIONIf you are qualifying for this position by
substituting education or training for experience, submit a copy of
your transcripts or equivalent. If the position has specific
education requirements and you are currently (or have previously
been) in the Federal job series to be filled, there is no need to
submit a transcript or equivalent at this time.
An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
If you are qualifying based on foreign education, you must submit
proof of creditability of education as evaluated by a credentialing
agency. Refer to the
If you are relying on your education to meet qualification
Education must be accredited by an accrediting institution
recognized by the U.S. Department of Education in order for it to
be credited towards qualifications. Therefore, provide only the
attendance and/or degrees from schools accredited by accrediting
institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in
this vacancy announcement may result in an ineligible rating or may
affect the overall rating.Overview
Open & closing dates
03/12/2020 to 03/25/2020
Pay scale & grade
$40,465 to $52,606 per year
1 vacancy in the following location:
Relocation expenses reimbursed
Fair & Transparent
The Federal hiring process is setup to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on
the basis of race, color, religion, sex (including pregnancy and
gender identity), national origin, political affiliation, sexual
orientation, marital status, disability, genetic information, age,
membership in an employee organization, retaliation, parental
status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to
applicants with disabilities where appropriate. Applicants
requiring reasonable accommodation for any part of the application
process should follow the instructions in the job opportunity
announcement. For any part of the remaining hiring process,
applicants should contact the hiring agency directly.
Determinations on requests for reasonable accommodation will be
made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work
environment, or the way things are usually done that enables an
individual with a disability to apply for a job, perform job duties
or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide
reasonable accommodations when:
- An applicant with a disability needs an accommodation to have
an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform
the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive
equal access to benefits, such as details, training, and
You can request a reasonable accommodation at any time during the
application or hiring process or while on the job. Requests are
considered on a case-by-case basis.
Learn more about or
Legal and regulatory guidance
- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period
Keywords: The Department of the Treasury, Covington , Management and Program Assistant (Office Automation), Administration, Clerical , Covington, Kentucky
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