Teller Eastgate Office

Company: Park National Bank
Location: Covington
Posted on: April 5, 2021

Job Description:

RESPONSIBILITIESEnsure customers are promptly and professionally served and meet branch objectives by effectively cross-selling financial products and servicesProvide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, initiating credit card applications, assisting customers with account questions and processing general deposit transactionsComplete ongoing product knowledge, financial services and sales-oriented training to sustain broad base of product, service and sales knowledgeProject the bank''s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issuesProtect bank assets by adhering to all processes, policies and procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activityCross train in various branch operation functions, such as ATM balancing, cash item resolution activity, teller outage reporting, and suppliesComplete periodic in-store communication and promotion activities specific to the office, if applicableIndividually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risksMaintain an awareness of and adhere to Bank''s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasksOther duties as assignedExperienced tellers may also assume the following responsibilities:Review, complete and assist customers with basic lending applications including consumer loans and personal loansCommunicate recommendations for improved work flow and service to customersAssist Head Teller with daily branch operations duties such as vault and cash orderingComplete training in and utilize Contact Management and Customer Relationship Management (CRM) toolsSCHEDULEOffice hours are Monday throughFriday9am to 7pm,Saturday9am to 3pm, and Sunday 11am to 3pm. This position willrequire hoursto beworkedon Saturdays and Sundays. This position is hourly and full-time.A minimum of 37.5 hours is required to maintain eligibility for full time status.by Jobble

Keywords: Park National Bank, Covington , Teller Eastgate Office, Administration, Clerical , Covington, Kentucky