CovingtonRecruiter Since 2001
the smart solution for Covington jobs

Product Group Call Center

Location: Mason
Posted on: June 23, 2025

Job Description:

Customer Care Specialist is a key front-line associate who has the critical roles of (1) answering consumers? pre-sales questions regarding our retail stores and products and (2) facilitating post-sales issue and complaint resolution for five Retail brands. The retail brands that this position supports hold the Specialists to high standards of brand knowledge, familiarity with the optical industry, customer service, conflict resolution and negotiation skills. In many cases, the Specialist will act as a mediator or liaison between the customer and the retail store and will be responsible for ensuring all issues are resolved in a timely fashion. The Specialist will answer telephone calls and respond to emails and letters. The Specialist will schedule eye exams for patients of Dr?s. The Specialist must exhibit excellent customer care, phone, communication and writing skills.




All candidates must be available to work nights and weekends. Hours will be 11-8 m-f. Weekends would be 9-6 usually 1 day on the weekend.

Keywords: , Covington , Product Group Call Center, Administration, Clerical , Mason, Kentucky

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Forgot password?

Get the latest Kentucky jobs by following @recnetKY on Twitter!

Covington RSS job feeds