Director, Managing Director, 401K Relationship Manager
Company: Fidelity Investments
Location: Covington
Posted on: June 13, 2022
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Job Description:
Job Description:The RoleThe Managing Director (MD) is entrusted
with a book of business of defined contribution plans comprised of
25 - 35 client relationships that may range $20 - 100M in assets
under administration. In this role you will develop positive
relationships with institutional clients and build internal working
relationships with Fidelity personnel in support of service
delivery.The Managing Director is the primary contact for the
client and works in a team structure which is collectively
responsible for leading, educating, resolving client issues,
establishing relationships and meeting the needs of both Plan
Sponsors and Advisors. This role will require 35% of travel.The
Expertise and Skills You BringWe require associates in this role to
acquire a Series 7 and 63 within the first 3 months of acquiring
the position.8 years of Relationship Management or Client Service
experience; preferably within the Retirement/401K industry.Your
retirement plan record keeping and administration experience.Your
relationship management experience.You have excellent verbal and
written communication skills.Your excellent organization and time
leadership skills and attention to detail.You have shown
problem-solving skills.Your effective presentation skills,
influence and negotiation skills.You have experience working with
Financial Advisors.Verifying client agreement about the issues and
options before implementing with solutions. Developing, leading and
maintaining strong client relationships, including with the highest
level of decision makers.Building positive relationships based on
shared dedication to mutual goals. We set the strategic direction
for the plan and demonstrates ultimate ownership and accountability
for the relationship. Acts as the client's "trusted advisor" in
partnership with the Plan's Advisor.Partnering with the Plan's
Advisor to understand their specific value proposition to the Plan
Sponsor.Planning and conducting effective in-person and/or phone
meetings with the Plan Sponsor and Plan's Advisor client.Making
detailed plans and preparations for client meetings in partnership
with the Plan's Advisor.Accurately planning, influencing, and
implementing Fidelity solutions to address needs.Differentiating
Fidelity's benefits approach against competitive benefit
solutions.Facilitating discussions with clients regarding legal,
regulatory and design issues across the plan. Consults with clients
and their advisors on qualified and potentially nonqualified plan
design alternatives.Coordinating internal resources to provide
analysis and recommendations to clients on design
alternatives.Analyzing investment architecture and providing
appropriate alternatives in partnership with the Plan's
Advisor.Identifying key drivers and maintains consistent
formal/informal contact with key client decision makers.Actively
facilitating Investment Review meetings in partnership with the
Plan's Advisor.Working closely and actively leads discussions with
Investment Consulting to build effective investment strategies and
develop solutions that benefit clients/Fidelity in partnership with
the Plan's Advisors.Assisting Plan Sponsors with plan corrections,
resolving operational defects, PSW navigation, providing plan and
participant literature, and contribution inquiries. This includes
problem resolution on behalf of clients to produce a satisfactory
outcome.Acting as the lead associate for the Book of Business with
supporting functions (Client Service Administrator, Testing and
Reporting Analyst) providing services through the MD to the
client.Developing strong working relationships internally.The
TeamFocusing on understanding and responding to clients and
advisors. In this position you assume a consultative role to
acquire a clear understanding of the business needs of relevant
issues. You will ensure client satisfaction by seeking feedback and
anticipate issues and/or concerns to proactively provide
solutions.Certifications:Company OverviewFidelity Investments is a
privately held company with a mission to strengthen the financial
well-being of our clients. We help people invest and plan for their
future. We assist companies and non-profit organizations in
delivering benefits to their employees. And we provide institutions
and independent advisors with investment and technology solutions
to help invest their own clients' money.Join UsAt Fidelity, you'll
find endless opportunities to build a meaningful career that
positively impacts peoples' lives, including yours. You can take
advantage of flexible benefits that support you through every stage
of your career, empowering you to thrive at work and at home.
Honored with a Glassdoor Employees' Choice Award, we have been
recognized by our employees as a Best Place to Work in 2022. And
you don't need a finance background to succeed at Fidelity-we offer
a range of opportunities for learning so you can build the career
you've always imagined.As a result of COVID-19, many of our
associates are continuing to work remotely. When Fidelity employees
eventually return to the office, our goal is for most people to
work flexibly in a way that balances both personal and business
needs with time onsite and offsite through what we're calling
"Dynamic Working."We invite you to Find Your Fidelity at
fidelitycareers.com.Fidelity Investments is an equal opportunity
employer. We believe that the most effective way to attract,
develop and retain a diverse workforce is to build an enduring
culture of inclusion and belonging.Fidelity will reasonably
accommodate applicants with disabilities who need adjustments to
participate in the application or interview process. To initiate a
request for an accommodation, contact the HR Leave of
Absence/Accommodation Team by sending an email toaccommodations
fmr.com, or by calling 800-835-5099, prompt 2, option
3.PDN-96573b62-5154-4045-9768-aa01be8fc186
Keywords: Fidelity Investments, Covington , Director, Managing Director, 401K Relationship Manager, Executive , Covington, Kentucky
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