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Senior Manager Fees & Billing, Personalized Planning & Advice

Company: Fidelity Investments
Location: Covington
Posted on: July 29, 2022

Job Description:

Job Description:The RoleThe Senior Manager is responsible for the management of the daily operations related to Personalized Planning and Advice (PP&A) fees and billing. The Senior Manager oversees the timely and accurate execution of the team's core deliverables including plan repricing and execution of controls and monitoring. The Senior Manager also performs data analysis to identify trends and opportunities to make platform and process improvements and reduce operational risk. Your ability to work with complex data sets using multiple software applications, creative problem solving, teamwork and technical skills will help you excel at this position.The Expertise and Skills You BringBachelor's Degree requiredExperience in financial services required. Investment product and/or defined contribution industry experience strongly desired.Experience in managed accounts or other asset allocation products valued. Familiarity with investment products and retirement concepts.Outstanding analytical, conceptual thinking, and problem-solving capabilities including synthesizing findings and developing practical and realistic recommendationsStrong communication skills and proven ability to discuss and present ideas to colleagues and business partners to influence decision makingExperience building visualizations to drive strategic business decision making, and empower teams with self-service analyticsExperience with Workplace Investing systems and platforms preferred including FPRS, WPDT, XTRAC, Plan Sponsor Webstation, Focuspoint and Client BillingAbility to identify trends and opportunities allowing the team to make platform improvements and reduce operational riskExperience with developing and/or performing internal controls, or experience working with audit or compliance teamsFlexibility to manage multiple projects and reprioritize in a fast-paced environmentSelf-motivated, able to take initiative and achieve strong results in an environment where collaboration is required Passionate about the strategic use of data to drive business resultsManaging the quarterly repricing process with multiple WI teams including Finance, Relationship Management, Contracts and Client BillingUnderstanding and representing business requirements both inside and outside of the team; representing the fees and billing point of view throughout multiple products and situationsWorking with Sales, Marketing and participant adoption teams to identify opportunities to enhance pricing, incentives, fees and billing to drive greater adoption and improved scalabilitySupporting Sales and Relationship Management with questions related to pricing and expected fee credits; leveraging expertise to address inquiries related to billing or fee creditingPartnering with Legal, Risk and Compliance to identify and execute process and control improvements that mitigate riskManaging periodic fee validation and monitoring error reports; leading research, analysis and resolution of potential fee or crediting issuesAssisting Client Billing during client onboarding and other client eventsMaintaining product documentation and policies and procedures as enhancements are implementedThe TeamFidelity Investments is the leader in providing workplace advice solutions to plan sponsors and retirement intermediaries. One of our key priorities is to enable record keepers, plan sponsors, and participants to maximize the benefit of their retirement plans by offering an integrated advice offering to enable participants to make the optimal investment decision for their retirement savings.Certifications:Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working."We invite you to Find Your Fidelity at fidelitycareers.com.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email toaccommodations fmr.com, or by calling 800-835-5099, prompt 2, option 3.PDN-968d7843-6e7f-4004-8b71-d54f9209f5c1

Keywords: Fidelity Investments, Covington , Senior Manager Fees & Billing, Personalized Planning & Advice, Executive , Covington, Kentucky

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