Performance Delivery Manager - Process Improvement
Company: Fidelity Investments
Location: Covington
Posted on: July 29, 2022
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Job Description:
Job Description:Performance Delivery Manager- Process
ImprovementAs a Performance Delivery (PD) Manager you will be an
individual contributor delivering operating model transformation.
The incumbent will have an entrepreneurial spirit while supporting
significant, cross-functional projects. There will be a heavy
emphasis on aligning people, process, and technology initiatives
while routinely using significant judgement on sophisticated
business problems requiring advanced understanding of the
functional areas involved. A broad knowledge of multiple
disciplines is required to proactively negotiate across functions
to influence priorities, timeline, and expectations. You will
regularly interact with business leaders and their teams to deploy
solutions to drive impactful business value.The TeamPerformance
Delivery is a Center of Excellence responsible for the development
and deployment of leading practices and solutions within Fidelity
Investments Workplace Investing (WI) business unit. We partner with
WI's Sales, Service, and Transaction Processing core functions and
many supporting functions to deliver value across a broad portfolio
of cost and revenue improvements while focusing on risk reduction,
quality improvement, customer satisfaction, associate experience,
and strategic enablement. The experience gained and network
developed while working cross-functionally builds the team's
capabilities and brand as corporate athletes, supporting Fidelity's
commitment to firm mobility.PD delivers measurable value by
offering industry-leading business performance capabilities
delivered by top-tier talent that are highly collaborative with our
business partners. The elite talent on the team embraces a culture
of associate ownership of the Performance Delivery practice and
shared ownership of the functional business goals and objectives.
Each team member plays an important role in building the team's
bench strength, standards and best practices, efforts toward
diversity and inclusion goals, and career development. And they
have fun doing itThe Expertise You HaveDesign, redesign, and
improvement (4 years) - familiarity of six sigma, lean, agile, and
quality management methodologiesProject execution and delivery -
proven success autonomously leading business improvement
projectsAnalysis using detailed data sets - including cost
analysis, value frameworks, data analysis, critical thinking,
modeling, and data flowsFacilitation of business requirements and
partnering with technology experts on automation
opportunitiesFinancial Services / Benefits Outsourcing industries
experience is a plusBachelor's degreeThe Skills You BringCuriosity
- learn and uncover the root of exciting and often ambiguous
business situations through respectful questioning, research, and
investigationProblem-solving - understand objectives and offer
innovative, yet realistic solutionsCommunication - verbal and
written for presentations and experience facilitating large,
cross-functional working sessionsAutonomy and ownership - owns the
outcome and partners across the organization to influence all
levels of management and peersChange management - influential
leadership with refined organizational intuitionThe Value You
DeliverLead business teams to identify challenges, understand
current state, develop future state solutions, and execute on the
most impactful changesInvolved throughout the life of a project
from idea generation through full executionResearch, test, and
develop standard methodologies for Performance Delivery associates
to use as they approach business challenges and deliver value
across our organizationCertifications:Company OverviewFidelity
Investments is a privately held company with a mission to
strengthen the financial well-being of our clients. We help people
invest and plan for their future. We assist companies and
non-profit organizations in delivering benefits to their employees.
And we provide institutions and independent advisors with
investment and technology solutions to help invest their own
clients' money.Join UsAt Fidelity, you'll find endless
opportunities to build a meaningful career that positively impacts
peoples' lives, including yours. You can take advantage of flexible
benefits that support you through every stage of your career,
empowering you to thrive at work and at home. Honored with a
Glassdoor Employees' Choice Award, we have been recognized by our
employees as a Best Place to Work in 2022. And you don't need a
finance background to succeed at Fidelity-we offer a range of
opportunities for learning so you can build the career you've
always imagined.Many of our associates are continuing to work
remotely temporarily due to COVID-19. When Fidelity employees
eventually return to the office, our goal is for most people to
work flexibly in a way that balances both personal and business
needs with time onsite and offsite through what we're calling
"Dynamic Working."We invite you to Find Your Fidelity at
fidelitycareers.com.Fidelity Investments is an equal opportunity
employer. We believe that the most effective way to attract,
develop and retain a diverse workforce is to build an enduring
culture of inclusion and belonging.Fidelity will reasonably
accommodate applicants with disabilities who need adjustments to
participate in the application or interview process. To initiate a
request for an accommodation, contact the HR Leave of
Absence/Accommodation Team by sending an email toaccommodations
fmr.com, or by calling 800-835-5099, prompt 2, option
3.PDN-95d68d7d-c28b-49fd-a4d1-5dcd86067494
Keywords: Fidelity Investments, Covington , Performance Delivery Manager - Process Improvement, Executive , Covington, Kentucky
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