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Communications Manager

Company: Fidelity TalentSource
Location: Covington
Posted on: July 31, 2022

Job Description:

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Communication Manager to work in Smithfield, Rhode Island.The RoleThe Communications Manager is responsible for helping plan sponsors at not-for-profit organizations communicate information about their retirement plans to their plan participants. This role provides recommendations on the development and production of multi-channel communications and is responsible for the production workflow and timely, quality final delivery. This candidate works well with multiple client service team serving the needs of multiple clients - often with complex retirement programs.The Expertise and Skills You Bring

  • Degree in Journalism, Communications, English, Marketing, or related field
  • Print production and digital marketing experience
  • Five to seven years of project management experience preferred
  • Excellent written and oral skills, attention to detail, editing and proofreading skills.
  • Proficiency in the following: Excel, Word, and PowerPoint.
  • Minimum of three years Defined Contribution experience preferred
  • Graphic Design, Photoshop, and video experience a plus
  • Analytical thinking; customer service orientation; decisiveness
  • Excellent interpersonal and project management skills
  • Excellent and effective oral/written communication skills
  • Ability to balance multiple projects; thrive in a fast pace deadline driven environment and work well as independently
  • Demonstrated strong leadership, motivation, negotiation and influencing skills
  • Creative thinking and strong problem resolution skills
  • Excellent decision-making ability and risk management skills
  • Technical proficiency and ability to work with multiple systems and tools
  • Excellent attention to detail, editing and proofreading skills
  • Fostered relationship building and interpersonalJob Overview
    • Complete oversight and execution of communications across a broad array of channels and systems, including print, email, and web.
    • Complex problem-solving skills to resolve production issues and inventory management challenges.
    • Finding opportunities to improve internal processes and increase time and cost efficiency.
    • In-depth knowledge of Fidelity's digital workplace platform (ie NetBenefits) to effectively coordinate client-requested customization from posting of communications to troubleshooting switch-driven customization requests.
    • Coordination with our print vendor on the printing and mailing of print communications.
    • Ownership of procedural development and maintenance of policies and controls as applicable across the TEM market segment.
    • Coordination with various business partners and collaboration with management to identify & implement process improvement opportunitiesThe TeamThe Communications Manager partners closely with the Communication Consultant in the Tax-Exempt Market, within Personal Investing, to deliver critical retirement plan communications and education. We are aligned closely with Fidelity Workplace Investing, as we support retirement plans for tax-exempt employers and their participants. Our clients are organizations-healthcare, higher ed, government and faith-based-who want to help people live better lives, and our mission is to help their employees become retirement-readyCOVID Work PolicySafety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You'll be spending some of your time onsite depending on the nature and needs of your role.Dynamic Working - Post PandemicOur aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.Your success and growth is significant to us, so you'll want to enjoy the benefits of coming together in person - face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Keywords: Fidelity TalentSource, Covington , Communications Manager, Executive , Covington, Kentucky

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