Client Service Manager
Company: Fidelity Investments
Location: Covington
Posted on: May 28, 2023
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Job Description:
Job Description:
The Role
Do you want to work for a fast paced, growing organization where
you can make a difference? Do you thrive on providing outstanding
client service? Join us as a Stock Plan Services (SPS) Client
Service Manager (CSM) where you will apply a customer obsessed lens
for our retail corporate clients in servicing, training,
innovating, and resolving operational issues.
The Expertise and Skills You Bring
The Team
Our team of SPS Client Service Managers are passionate about doing
what is right for our clients and their employees.\u00A0 Our people
are our greatest asset and differentiate our service
offering.\u00A0 They partner with the rest of our service team
(Managing Directors, Communication Managers, Financial Analysts) to
deliver exceptional service.\u00A0 The CSMs are solutions oriented
and create better outcomes for our clients and their employees
through proactive engagement optimizing their plan
performance.\u00A0 Additionally, they minimize risk to both
Fidelity and our plan sponsors through event management routines
and operational improvement initiatives.Please see below for the
salary range for work locations in Colorado only:N/A
Please see below for the salary range for work locations in New
York City, Westchester County, NY and Jersey City, NJ only:N/A
Please see below for the salary range for work locations in
California only:N/A
Please see below for the salary range for work locations in
Washington only:N/A
Certifications:
Company OverviewFidelity Investments is a privately held company
with a mission -to strengthen the financial well-being of our
clients. -We help people invest and plan for their future. We
assist companies and non-profit organizations in delivering
benefits to their employees. And we provide institutions and
independent advisors with investment and technology solutions to
help invest their own clients' money.Join UsAt Fidelity, you'll
find endless opportunities to build a meaningful career that
positively impacts peoples' lives, including yours. You can take
advantage of flexible benefits that support you through every stage
of your career, empowering you to thrive at work and at home.
Honored with a -, we have been recognized by our employees as a
Best Place to Work in 2023. And you don't need a finance background
to succeed at Fidelity-we offer a range of opportunities for
learning so you can build the career you've always imagined.At
Fidelity, our goal is for most people to work flexibly in a way
that balances both personal and business needs with time onsite and
offsite through what we re calling \u201C\u201D. Most associates
will have a hybrid schedule with a requirement to work onsite at a
Fidelity work location for at least one week, 5 consecutive days,
every four weeks. These requirements are subject to change.We
invite you to -Find Your Fidelity -at -.Fidelity Investments is an
equal opportunity employer. We believe that the most effective way
to attract, develop and retain a diverse workforce is to build an
enduring culture of inclusion and belonging.Fidelity will
reasonably accommodate applicants with disabilities who need
adjustments to participate in the application or interview process.
To initiate a request for an accommodation, contact the HR
Accommodation Team by sending an email to -, or by calling
800-835-5099, prompt 2, option 3.
Keywords: Fidelity Investments, Covington , Client Service Manager, Executive , Covington, Kentucky
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