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Clinical Intake Specialist/Therapist

Company: ERIGO Employer Solutions
Location: Covington
Posted on: March 20, 2023

Job Description:

Job Title: Clinical Intake Specialist/TherapistSupervisor: Managing Director/Clinical Supervisor -To help clients reach the goal of recovery and independence by exhausting the full spectrum of individual, group, and family therapeutic services with fidelity. ROLE (What I do)

Responsible for Performance Management of Key Clinic Performance Indicators related to admissions and intake.Responsible for the referral pipeline and management of all referralsResponsible for Client Registration System (i.e., demographics, financials, insurance for eligibility)Responsible for overall intake operations ensuring a collaborative effort between Intake Care Coordinator Assist w/ Triage & Admissions/Re-Admissions coordinating initial course of action.Assist with Front Office Operations/Customer RelationshipsCollaborates with Practice Manager to assist with Business Development/Community Liaison Support to help build business and referral pipelines.Responsible for understanding both treatment options and business operations (impact on business and bottom line).Carry a Counseling caseload (20-28 hours of direct care). Assist with Groups as needed. Responsible for the Performance Quality Improvement (PQI) ProgramResponsible for monitoring and ensuring implementation of all clinical documentation - Documenting all interactions with staff, individuals/youth, family, involved agencies, schools, etc., concisely summarizing those interactions, timely.Attends weekly agency clinical supervision and weekly treatment team meeting.Attends Licensure supervision as applicable. Communicates regularly with treatment team members and family including referral sources, Site Supervisor/Coordinator and Business Coordinator, and owner as appropriate.Ascribe and use trauma informed approach to treatment in individual, group, and family therapy (i.e. counsel, consult, mediate, facilitate, advocate, advise, collaborate) Develop, direct, and monitor treatment for all clients and familiesEngage family in services, and work to support referral agents' permanency plan and/or stability plan.Assist families with parenting skills training, basic life skills, assess family roles/relationships, communication patterns, and conflict management. Maintains current records, up-to-date case records, and completes clinical documentation.Be aware of, and follow, state law and respective professional codes of ethics and state reporting laws.Maintains professional boundaries with client, family members, legal guardians, community resources, referral sources, and community partners.Provide individual, family, and group behavioral health therapy services for children, adolescents, adults, and families in an outpatient office setting by utilizing the most appropriate evidence-based practice(s) to address clients' needs.Support and direct the treatment team which includes the behavioral health professional (BHP), case manager, adult clients, parents and/or guardians, the child (when appropriate) and other individuals identified by the treatment team in the development and ongoing implementation of each client's individual service plan, goals and objectives. Develop and implement treatment plans for clients based upon clients' areas of need, diagnoses, and symptoms.Maintain multi-disciplinary working relationships with clinicians and other related professionals in the community. This will include making appropriate referrals, sharing of clinical information within HIPAA guidelines and providing clinically appropriate multi-disciplinary interventions and collaborations.Complete timely and accurate documentation, prepare, and complete clinic progress notes, assessments, reports, schedules and other material required as a function of the position.Fully participate in staff development opportunities offered to enhance professional growth, especially to maintain license, certification, or identified program performance skills.Implement and maintain the Behavioral Healthcare program's philosophy, principles, and procedures in all facets of performance related to the assigned treatment program.Interviews, assesses and completes all intake documents for new clients and their families as applicable. Develops a Treatment Plan for each client outlining strengths, barriers, treatment goals, objectives and a crisis intervention plan. Provides all necessary individual and family therapy as indicated by the goals and objectives outlined on the Service Plan and the Individual Treatment Plan for each client/family in keeping with KY Medicaid regulations. Participates, supports and oversees all clinical aspects of service planning meetings as required and in keeping with KY Medicaid regulations. Evaluates clients' progress on treatment goals and objectives in conjunction with the treatment team, client and family. - Modifies and updates Treatment Plan as needed. Provides referral and linkage to other community resources to ensure that treatment goals are met. - Acts as a liaison between the agency and those community resources. Maintains regular contact with each client and their family as dictated by the Service Plan and KY regulations. - Completes documentation including intake and assessment forms, individual and collateral therapy notes, treatment plans, within regulation guidelines and time frames. Submits Contact Logs and coordinates clinical notes, time sheets and Individual Treatment Plans and assessments as required. Provides clinical direction and support to support staff, case managers and other staff in all decisions that affect the client's treatment.Assists in crisis intervention efforts to maintain the safety of the clients.Coordinates discharge planning as an ongoing process of treatment. Provides referrals to alternative aftercare prior to discharge of clients.Keeps Clinical Supervisor apprised of all significant treatment issues within the program.Maintains on-call responsibilities for crisis intervention and clinical direction as needed.Attendance is crucial to positionFosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.PROCEDURES (How I Do What I Do)
Manages assigned caseload completing a minimum of 60% per week Coordinates specific client's treatment with the assigned case manager, Family Navigator, and BHP Team Coordinator DOCUMENTATION- Follows the opening paperwork, assessments, and 30-day plan; Develops an Individual Service plan (ISP) utilizing trauma-informed approaches; follows all agency, contractual, and legal documentation requirements in the mandated time frame. Completes case notes within 48 hrs. DIRECT SERVICE- Psychotherapy- Provides both an individual and family counseling visit weekly following their ISP; facilitate therapeutic requirements; Maintains on-call responsibilities for crisis support and intervention Assessment/ReassessmentMaintenance/Transition/Planning with assistance/approval from Clinical SupervisorClinical Reviews and coordinated discharge planning Develop discharge summary and complete discontinuation agreement and transition plan for assigned caseloads in prescribed time frame for administrative approval. Decisions on establishing goals and formal action plans will always be made in conjunction with the client and case manager/treatment team and reviewed with the clinical supervisor for approval. Complete internal and external referrals for serviceADMINISTRATIVE- Adheres to ethical standards of professionalism; Maintains an updated daily itinerary/centralized calendar for all work and services.TRAINING- Participates in on-going internal and external training as required for continuous growth of clinical skills. - -RELATIONSHIPS (With Whom)
Member of the BHP Team Administratively supervised by Office Manager/Business Coordinator.Participates in licensure supervision per agency requirements (as applicable)Interfaces with FCCS business team.Case Review committee Member Collaborates with families, referral agents, and other interested partiesNetwork with external therapists, referral sources, parents, and other community resources.Assists with case group coverage across teams as needed. -Qualifications/Requirements:(Not Inclusive)
Must be 21 years of ageMaster's degree or above in a clinical field of study related to behavioral health from an accredited school.Licensed independently in Kentucky or willingness to obtain independent license in one of the below licensures while under supervision from an organizationally assigned clinical supervisor: PhD, PsyD, LCSW, CSW, LPCC, LPCA, LMFT, MFT, LPAT, LPATA, LCADC, or LCADCA.Minimum 1 years' experience working with adults, children and/or families, substance use. (Relevant education, training, experience, knowledge, and expertise to meet the needs of clients through individual, family, and group therapy)Have a current valid driver's license with a good driving record for at least the past 5 yearsMust have reliable transportationMust have current auto insurance (required coverage limits do apply). - -Skills:(Not Inclusive)
Strong communication and organizational skills.Overall sound critical thinking and decision-making skills with the ability to carry out decisions and tasks.Requires excellent written and oral communication skills.Must be able to independently manage time and be flexible.Provide treatment services while maintaining clear, professional boundaries.Therapeutic and crisis intervention skills needed.Knowledge of mental health diagnosis (DSM V) and ability to utilize effectively a range of therapeutic techniques.Must be able to function in a leadership capacity while working as part of a team.Ability to liaison with other professionals is essential.Computer skills are required -BENEFITS
Healthy work/life balanceMedical, Dental, Vision401K Profit Sharing Program We offer a culture of learning and many opportunities for professional development and growth. We offer a competitive salary and benefit package.We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.Powered by JazzHR

Keywords: ERIGO Employer Solutions, Covington , Clinical Intake Specialist/Therapist, Healthcare , Covington, Kentucky

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