Clinical Intake Specialist/Therapist

Responsible for Performance Management of Key Clinic Performance Indicators related to admissions and intake.Responsible for the referral pipeline and management of all referralsResponsible for Client Registration System (i.e., demographics, financials, insurance for eligibility)Responsible for overall intake operations ensuring a collaborative effort between Intake Care Coordinator Assist w/ Triage & Admissions/Re-Admissions coordinating initial course of action.Assist with Front Office Operations/Customer RelationshipsCollaborates with Practice Manager to assist with Business Development/Community Liaison Support to help build business and referral pipelines.Responsible for understanding both treatment options and business operations (impact on business and bottom line).Carry a Counseling caseload (20-28 hours of direct care). Assist with Groups as needed. Responsible for the Performance Quality Improvement (PQI) ProgramResponsible for monitoring and ensuring implementation of all clinical documentation - Documenting all interactions with staff, individuals/youth, family, involved agencies, schools, etc., concisely summarizing those interactions, timely.Attends weekly agency clinical supervision and weekly treatment team meeting.Attends Licensure supervision as applicable. Communicates regularly with treatment team members and family including referral sources, Site Supervisor/Coordinator and Business Coordinator, and owner as appropriate.Ascribe and use trauma informed approach to treatment in individual, group, and family therapy (i.e. counsel, consult, mediate, facilitate, advocate, advise, collaborate) Develop, direct, and monitor treatment for all clients and familiesEngage family in services, and work to support referral agents' permanency plan and/or stability plan.Assist families with parenting skills training, basic life skills, assess family roles/relationships, communication patterns, and conflict management. Maintains current records, up-to-date case records, and completes clinical documentation.Be aware of, and follow, state law and respective professional codes of ethics and state reporting laws.Maintains professional boundaries with client, family members, legal guardians, community resources, referral sources, and community partners.Provide individual, family, and group behavioral health therapy services for children, adolescents, adults, and families in an outpatient office setting by utilizing the most appropriate evidence-based practice(s) to address clients' needs.Support and direct the treatment team which includes the behavioral health professional (BHP), case manager, adult clients, parents and/or guardians, the child (when appropriate) and other individuals identified by the treatment team in the development and ongoing implementation of each client's individual service plan, goals and objectives. Develop and implement treatment plans for clients based upon clients' areas of need, diagnoses, and symptoms.Maintain multi-disciplinary working relationships with clinicians and other related professionals in the community. This will include making appropriate referrals, sharing of clinical information within HIPAA guidelines and providing clinically appropriate multi-disciplinary interventions and collaborations.Complete timely and accurate documentation, prepare, and complete clinic progress notes, assessments, reports, schedules and other material required as a function of the position.Fully participate in staff development opportunities offered to enhance professional growth, especially to maintain license, certification, or identified program performance skills.Implement and maintain the Behavioral Healthcare program's philosophy, principles, and procedures in all facets of performance related to the assigned treatment program.Interviews, assesses and completes all intake documents for new clients and their families as applicable. Develops a Treatment Plan for each client outlining strengths, barriers, treatment goals, objectives and a crisis intervention plan. Provides all necessary individual and family therapy as indicated by the goals and objectives outlined on the Service Plan and the Individual Treatment Plan for each client/family in keeping with KY Medicaid regulations. Participates, supports and oversees all clinical aspects of service planning meetings as required and in keeping with KY Medicaid regulations. Evaluates clients' progress on treatment goals and objectives in conjunction with the treatment team, client and family. - Modifies and updates Treatment Plan as needed. Provides referral and linkage to other community resources to ensure that treatment goals are met. - Acts as a liaison between the agency and those community resources. Maintains regular contact with each client and their family as dictated by the Service Plan and KY regulations. - Completes documentation including intake and assessment forms, individual and collateral therapy notes, treatment plans, within regulation guidelines and time frames. Submits Contact Logs and coordinates clinical notes, time sheets and Individual Treatment Plans and assessments as required. Provides clinical direction and support to support staff, case managers and other staff in all decisions that affect the client's treatment.Assists in crisis intervention efforts to maintain the safety of the clients.Coordinates discharge planning as an ongoing process of treatment. Provides referrals to alternative aftercare prior to discharge of clients.Keeps Clinical Supervisor apprised of all significant treatment issues within the program.Maintains on-call responsibilities for crisis intervention and clinical direction as needed.Attendance is crucial to positionFosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.PROCEDURES (How I Do What I Do)

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