Banquet Houseperson

Company: Embassy Suites Cincinnati Rivercenter Covington
Location: Covington
Posted on: February 11, 2020

Job Description:

ONE Lodging - now part of Aimbridge Hospitality Big Picture The Banquet House Attendant is responsible for the set up, tear down, and maintenance of all meeting space. Core Accountabilities Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with ONE Lodgingstandards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Comply at all times with ONE LodgingHospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm atmosphere at all times. Be familiar with hotel standard operating procedures. Interact with all guests and employees in a friendly and courteous manner. Ensure the correct and timely set up of all Banquet Event Order functions. Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space and storage areas to include the carpets, walls, walks, windows, and heating/air conditioning units, etc. Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions. Be familiar with fire exit and extinguisher location, and follow all hotel safety rules. Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly. Notify management of any hazards. Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all their fellow employees. Be familiar with the organization of the hotel and know the function of each department. Handle items for "Lost and Found" according to the standards. Perform other tasks/jobs as assigned by a supervisor or manager. Attend meetings as required by management. Required Attributes High School diploma or equivalent and/or experience in a hotel or a related field preferred. Long hours sometimes required. Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shifts. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure.

Keywords: Embassy Suites Cincinnati Rivercenter Covington, Covington , Banquet Houseperson, Hospitality & Tourism , Covington, Kentucky