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Assistant Hotel General Manager

Company: Holiday Inn Hotel & Suites Cincinnati Downtown
Location: Covington
Posted on: June 19, 2022

Job Description:

Salaried Management Position: Medical / Dental / Sick / Vacation / Bonus Plan / 401K

Pay: Commensurate with experience

We are looking for candidates that posses the building blocks of great hospitality management so that we can develop them into future General Managers. IHG Experience is a plus.

The AGM will report directly to the General Manager of the hotel. This position is directly responsible for the success of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness. The responsibilities also include managing the daily hotel operations to achieve planned goals for operational integrity, as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection. This position may also handle the purchasing and payroll submission for the property.



Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Job Type: Full-time

Responsibilities:
This position will also be involved in the interviewing and hiring of new associates, as well as disciplinary measures. The ideal candidate must have a minimum of three years of management experience as well as the ability to demonstrate leadership and professional image to associates and guests. Must be able to work a flexible work schedule as the hours for this management position will vary.

Qualifications:

This role requires a strong emphasis on putting the guest first and providing exceptional customer service
A proven record of experience managing a team, preferably in a hospitality role, is required
Possess excellent organizational skills, communication skills, and problem-solving skills
You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
Must have at least 3 or more years of experience in the hospitality field


About Company:
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Keywords: Holiday Inn Hotel & Suites Cincinnati Downtown, Covington , Assistant Hotel General Manager, Hospitality & Tourism , Covington, Kentucky

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