Entry Level Customer Service - Covington, KY
Company: Fidelity Investments
Location: Covington
Posted on: March 17, 2023
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Job Description:
Job Description:Customer Relationship Advocate Career
Development ExperienceJoin our team of Customer Relationship
Advocates (CRA) for a variety-filled experience where you'll have
dedicated time to focus on growth, career development and renewal
while you support our customers by taking inbound calls. This
first-of-its-kind experience supercharges your early career and
growth at Fidelity with personalized support, knowledgeable career
guides and celebration of your achievements, while learning about
Fidelity and building skills and experiences. In this role, you
will assist our clients with a broad range of needs including
answering questions about account balances, making withdrawals,
transferring funds, identifying resources, and placing trades.
Would you like to learn more about the Customer Relationship
Advocate position? Take our virtual experience and learn what it is
like to work in this role. This is free for everyone with the
intent to help you gain a better understanding of the role.
What to expect... As a new CRA, you'll be supported by a group of
leaders, coaches, mentors and experienced CRAs over the first 18
months of your career.
The Skills You Bring
The Value You Deliver
Our Investments in You are crafted to help you and your loved ones
strike the perfect balance. Here are a few featured benefits (not
all benefits are listed): Maternal and Parental Leave, Tuition
Reimbursement, Student Loan Assistance, 401(K) 7% match, Health
Insurance, Dental Insurance, Vision Insurance, Disability
Insurance, Paid Time off, Commuter Benefit Program, Backup
Dependent Care, Charitable match, Concierge Services, Wellness
Program, and Fitness Reimbursement.Sound too good to be true? See
for yourself and learn more about our benefits offerings:
Certifications: You will be given paid time and support to obtain
SIE - FINRA, Series 07 - FINRA, Series 63 - FINRA
Learn More:
While aspects of this role are similar to other roles you may have
searched for (Entry Level Customer Service, Call Center
Representative or Customer Service Representative), this role
offers a comprehensive, supported and guided experience towards
building a career at Fidelity!
Please see below for the salary range for work locations in
Colorado only:N/APlease see below for the salary range for work
locations in New York City, Westchester County, NY and Jersey City,
NJ only:N/APlease see below for the salary range for work locations
in California only:N/APlease see below for the salary range for
work locations in Washington only:N/ACertifications:Series 07 -
FINRA, Series 63 - FINRACompany OverviewFidelity Investments is a
privately held company with a mission -to strengthen the financial
well-being of our clients. -We help people invest and plan for
their future. We assist companies and non-profit organizations in
delivering benefits to their employees. And we provide institutions
and independent advisors with investment and technology solutions
to help invest their own clients' money.Join UsAt Fidelity, you'll
find endless opportunities to build a meaningful career that
positively impacts peoples' lives, including yours. You can take
advantage of flexible benefits that support you through every stage
of your career, empowering you to thrive at work and at home.
Honored with a -, we have been recognized by our employees as a
Best Place to Work in 2023. And you don't need a finance background
to succeed at Fidelity-we offer a range of opportunities for
learning so you can build the career you've always imagined.At
Fidelity, our goal is for most people to work flexibly in a way
that balances both personal and business needs with time onsite and
offsite through what we're calling "."We invite you to -Find Your
Fidelity -at -.Fidelity Investments is an equal opportunity
employer. We believe that the most effective way to attract,
develop and retain a diverse workforce is to build an enduring
culture of inclusion and belonging.Fidelity will reasonably
accommodate applicants with disabilities who need adjustments to
participate in the application or interview process. To initiate a
request for an accommodation, contact the HR Accommodation Team by
sending an email to -, or by calling 800-835-5099, prompt 2, option
3.
Keywords: Fidelity Investments, Covington , Entry Level Customer Service - Covington, KY, Hospitality & Tourism , Covington, Kentucky
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