Team Leader
Company: A&W Restaurants Inc
Location: Lexington
Posted on: January 7, 2026
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Job Description:
Join our team! A&W® is looking for some fun and energetic
Team Leads for our Lexington, KY restaurants! Why is A&W right
for you? We offer a competitive wage, a free meal for each shift,
25% discount for off-duty meals, referral bonus program,
recognition program and service rewards and additional benefits for
full-time Team Members. A&W Restaurants is notable for being
the first successful food franchise company and is America's first
restaurant chain to turn 100! Benefits: All full-time Team Members
are eligible for the following benefits: • Paid Time Off • Medical
Insurance • Dental Insurance • Vison Care Insurance • Life
Insurance • Supplemental Life Insurance • Short-Term Disability
Benefits • Long-Term Disability Insurance • 401K Retirement Plan •
Education Assistance Position Title: Team Leader Job Type: Hourly,
Non-exempt Position Summary: Contributes to A&W® success by
assisting the Restaurant General Manager (RGM) in executing daily
operations. Directs Team Members to provide engaging service of
quality food and beverages in a clean and comfortable environment.
Summary of Key Responsibilities (include, but are not limited to,
the following): Works in various positions as needed during shift
in addition to Supervisor duties. Directs Team Member activities in
order to maintain speed of service, cleanliness standards, and
operational needs. Organizes opening, shift change, and closing
duties. Monitors Team Member productivity and performance. Provides
clear, specific, timely, and respectful coaching and feedback to
improve performance and achieve operational excellence. Follows all
company policies and procedures. Helps to maintain a safe working
environment throughout the restaurant. Holds Team Members
accountable for following policies including those for cash
handling and safety and security. Assists in orientation and
training of new Team Members. Uses company training resources
effectively. Recommends Team Member training needs to RGM. Serves
as a role model by developing positive relationships with Team
Members and demonstrating engaging guest service at all times.
Takes appropriate and immediate action to resolve guest complaints.
Follows up to ensure guest satisfaction. Works with RGM to
continually improve guest service. Communicates effectively.
Filters information between RGM and Team Members as needed. Assists
RGM in administrative activities such as: managing inventory,
ordering product, preparing deposits, HAACP records, and
maintaining financial and labor records. Sets the standard for
regular and consistent attendance and punctuality. Responsible for
the safety and security of the Team Member's, facilities, and
assets in the absence of the RGM or AGM.
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Keywords: A&W Restaurants Inc, Covington , Team Leader, Hospitality & Tourism , Lexington, Kentucky
