Technology Director / Principal Engineer
Company: ROAD iD
Location: Covington
Posted on: July 25, 2022
Job Description:
Job DescriptionMISSION FOR THE POSITIONROAD iD is a company that
embraces our "Why" - to save lives, provide peace of mind, and fuel
adventure. This is a unique opportunity to lead technology efforts
for a fun, fast-growing company that thrives on making a positive
impact in the world. We are on our way to impacting over 9 million
lives in the next few years. The mission for the Technology
Director is two-fold: 1) Set the strategy and vision for all
technology solutions 2) Build an engineering team and define
processes that enable the technology team to consistently say yes
to worthy projects. To achieve this, you will need to find the best
mix of talent (internal, freelancers, agencies, interns) and
effectively manage/mentor them to satisfy the companys
software/applications needs in a timely manner. The desired outcome
is to provide the technical backbone that empowers ROAD iD to
positively impact lives. AREAS OF ACCOUNTABILITY The Technology
Director will own our technology vision, architecture, and
implementation strategy. You will be responsible for operational
performance, reliability, security, and availability of our
software applications and systems. WHAT YOULL BE DOINGYoull set
ROAD iDs Technology Strategy. To this end, you will work with your
team to:
- Identify and hire the best mix of talent (internal,
freelancers, agencies, interns) and effectively manage/coach/mentor
them to satisfy the companys technology needs in a timely and
remark-able manner. (NOTE: were a First Who, Then What
organization.).
- Identify and select appropriate technology solutions and
partners.
- Make build vs buy decisions so that we have an effective
combination of custom software development and "off the shelf"
solutions.
- Establish the appropriate programming languages, architecture,
and standards for each project and product.
- Define and implement the appropriate project management process
- holding yourself (and others) accountable to it.
- Determine how to meet the technology needs of the company so we
can consistently say yes to worthy technical projects.
- Control technology investments and expenditures so as to
enhance ROAD iD's financial health.
- A natural with system administration and hardware, youll guide
our approach to solving our limited hardware and systems
administration needs. You will be a player-coach that delivers
high-quality, cost-effective solutions that support ROAD iD's
strategic, tactical, and operational goals. There will be times
when you direct, times when you coach/mentor, times when you help
remove roadblocks/stucks, times when you problem solve, and times
when you get your hands on a keyboard to implement solutions.Youll
leverage your experience as a leader of people, to effectively
manage, mentor, coach, and inspire your team. Youll also be
slightly obsessive about your internal teams career goals and
development. Currently, our team consists of three in-house
engineers:
- One that specializes in eComm/Shopify dev while concurrently
filling our sysadmin needs.
- One that specializes in back-end/operational applications in an
effort to make disparate systems work in harmony,
- One that specializes in mobile application development. While
there are specialties, our culture is very collaborative and
supportive of each other. We also work with various partners to
round out our technology needs.
Youll maintain a deep understanding of our Software Partners and
Custom Applications. Our current/heritage stack is outlined below.
This said, you will be empowered to help define the optimal stack
of the future.
- Current Partner Applications
- eCommerce Platform: Shopify Plus
- eCommerce Connected Apps: Our Shopify store is integrated with
numerous connected apps (Gorgias, Klaviyo, Stamped.io, etc.)
- ERP: Fulfil.io
- Analytics/Reporting: Google Analytics, Redshift, Metabase
- Current Custom Applications
- ROAD iD Mobile App (aka eCrumbs): custom iPhone/Android
application developed in Flutter
- MyROADiD.com: Custom ASP.net, SQL server application that
manages and stores Emergency Response Data (This application is
currently slated for a re-write in 2022).
- Kitchen Sink: Custom ETL/Bridge application built with Python
on Heroku
- Interchange: Custom ETL/Bridge application built with Ruby on
Rails on Heroku
- Scan and Pack: Custom Pick, Pack and Ship Application built
with AngularJS (This application is slated to be replaced by
another tool in 2022).
- A growing set of middleware components built on the Google
Cloud Platform (GCP).
- Various custom widgets, plugins, apps, and tools that support
our eCommerce initiatives. Youll work hard to satisfy the needs of
your Internal Customers that most frequently include the Head of
eCommerce, Head of Operations, and Product Owner for the ROAD iD
App. Youll regularly interface with the CEO and other members of
the leadership team. THE MEASUREMENTS THAT MATTER
- System availability, performance, and security
- Technology costs and ROI
- Stakeholder satisfactionRequirementsWHO YOU ARE (the ideal
candidate)Others will describe you as capable - a real go-getter
(yes, that sounds corny). You are someone that knows how to grab
the ball and run with it. You have passion for getting things done
and a bias towards action. Youre a strong communicator that takes
extra care to make sure that you understand and are understood.
People describe you as a problem solver, creative, analytical, a
good listener, and fun to work with. You are proactive and build
excitement within teams. You can take minimal direction and set a
course of action.You are probably a really good software engineeror
a former software engineer. You probably arent a circus clown,
professional bowler, or a phlebotomist. You do, however, know the
thrill of learning a new development language and enjoy the fail,
fail, fail, OMG is this ever going to workwaitholy cowit worked
process of building applications. You probably thrust your arms in
the air after solving a complex or frustrating problem. You love
sharing what youve learned with othersand get pumped when someone
on your team teaches you something you didnt know. People describe
you as fun. We should probably grab a beer. You love coaching,
leveling up, and you arent afraid to get your hands dirty when
needed. If this is you...and you can provide verifiable examples in
your career where youve done this...then we need you...and we think
you need us.You have (and will be able to demonstrate) the
following:
- 5+ years of software development experience.
- 2+ years of technology leadership experience.
- Demonstrated ability to pick up on new technologies
quickly.
- Demonstrated experience across a wide berth of technologies
including:
- Microsoft platform - c#, .net, sql server, Azure
- eCommerce platform/apps/app development - Shopify
- Cloud development - Heroku, Redshift, Ruby on Rails,
Python
- A passion for personal growth and development. More
specifically, you want to be a thought leader - one of the best in
your field. Youll be able to demonstrate that you have an obsession
for learning from other practitioners. Never Stop Learning is a
phrase that describes you.
- Youre naturally inquisitive and unafraid to admit that you dont
know something. When you need to learn, youll dive in and level up
so that you can better understand or ask tough questions. You
rarely take something at face value and like to make sure you fully
understand an issue or opportunity.
- A love for leveraging technology to solve problems.
- A scrappy, entrepreneurial spirit with an ability to be
responsive to changing priorities and emerging business needs.
- A passion for winning.
- An eye for the small stuff. Its the details that make a good
company great.
- Strong collaboration skills, a desire to be remarkable, and a
fun personality.
- Not required, eCommerce/Shopify experience, strong Project
Management Chops (perhaps you were a Scrum Master), and experience
managing freelancers and/or agency partners will make you stand out
in a good way. Benefits
- Be a part of a unique opportunity to make a real difference. At
ROAD iD, we dont make and sell widgets. Instead, we take pride in
providing a product that literally saves lives.
- Competitive Health Care Plan (Medical, Dental & Vision), with
immediate eligibility
- Competitive Retirement Plan with immediate participation and
vesting (401k/ IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- 9 Paid Holidays per year & Competitive PTO
- Short Term & Long Term Disability
- Training & Development - eligible to unlock $2,500 budget to
attend a conference or other relevant training upon completion of 3
certifications within digital marketing training database
- Wellness & Fitness reimbursement up to $400 each calendar year
for full time employees
- Annual employee purchase allowanceWHO WE AREWe exist to Save
Lives, Provide Peace of Mind, and Fuel Adventure. We do this by
improving the outcome of accidents and emergencies. Our products
include elegantly simple, Wearable ID & Technology that connects
you to friends and family when it matters most.
WHAT WE BELIEVE
- We dont make widgets. We make a difference. We receive genuine
testimonials nearly every day from our customers that keep us
motivated towards our Dream: To see the day when wearing ID is as
common as strapping on a seatbelt.
- We are a great company - made this way by great people.
- We are a great company because we try hard to be a great
company
- Its important to provide a fun, casual, team-oriented,
fast-paced environment.
- Every member of the team is provided the opportunity to make
real and significant contributions. In fact, you might say that we
expect it.
- Word of mouth has always been, and will always be, the most
important marketing lever. To that end, it is imperative that we
deliver a Product, Service, and Journey so blindingly awesome that
our customers cant help but share it.
- Customers dont want to do business with businesses. Rather,
they want to do business with people. So, at every touchpoint, we
try to talk and behave like real people.
- In keeping things elegantly simple.
- In moving fast and embracing mistakes.
- In giving a percentage of EVERY order to charity. Our current
charity partner is 4 Paws for Humanity - a very cool non-profit
that provides service dogs to children and veterans in need.
- In providing competitive compensation and benefits: Matching
IRA, strong PTO policy, Health/Dental/Vision package, $25K life and
AD&D insurance, Free long-term disability insurance, 9 paid
holidays and an awesome employee discount program.AT OUR COREBe
Remark-ableWhen you interact with us, youre going to want to tell
people about it. Thats because we work really hard to deliver a
product, service, and journey so blindingly awesome that you cant
help but share it. When you talk about us, youll use adjectives
like fun, honest, dependable, super fun, personal, passionate,
enthusiastic, funny, tenacious, and really exceptionally fun. Its
the core value that all the others ladder up to.Fanatically
Personal - Our Special SauceWe believe that people dont want to do
business with businesses. Instead, they prefer to do business with
people. Real people. At ROAD iD, youre going to interact with
people that have personality, heart, and soul. Youre not just a
number, and were not just another faceless company. To that end,
were gonna treat YOU the way WE want to be treated. It's just that
simple. Be warned - youre gonna want to strap your socks on tight
because this fanatical dedication to keeping it real has a tendency
to to blow socks clean off.Care DeeplyWe care deeply. Like Grand
Canyon deep. We stand behind everything we do and every product we
sell. No shortcuts. No excuses. Were going to work really hard to
do things right the first time. When we make a mistake, were gonna
own it, and make it right. Weve got your back.Ear to the Ground,
Eye to the SkyLike Vanilla Ice said, if there was a problem, yo Ill
solve it. (we know you still have the cassette tape in a box
somewhere). Were never completely satisfied and realize theres
always room for improvement. We listen more than we talk because we
know most great ideas come from those closest to the issue. To this
end, our ears perk up when someone has a problem or experiences
friction, as this usually indicates room for improvement. See
something that needs fixin? Let us know.Whoop it UpYeah, ROAD iD is
a serious product, and we have some very serious goals. That doesnt
mean were going to be boring or stuffy. Were going to have fun, use
too many puns, be a little weird, and laugh as much as possible. We
realize that if we take ourselves too seriously, nobody else
will.Purpose over ProfitIts not about the money. Yes, we have to
care about the lines (specifically the bottom one) mostly because
our staff likes to get paid...and rent is due on the 1st. But, at
ROAD iD, we put our purpose first. More specifically, were laser
focused on Saving Lives, Providing Peace of Mind, and Fueling
Adventure. Our philosophy is this: If we fervently and ethically
pursue our purpose, put our customers first, and put forth our best
effort, then the bottom line will take care of itself. Furthermore,
we commit to being good corporate citizens by financially
supporting non-profits that we believe in. But, we DONT simply make
donations with extra profits that are laying around at the end of
the year. Instead, we put that commitment first. Donations come out
of revenue, not profit. Giving back is not an afterthought. By way
of example, ROAD iD Gives Back is an ongoing promise to donate a
portion of every (yes, EVERY) order to charity. Our current charity
partner, 4 Paws for Ability, is a remarkable non-profit that
provides service dogs to children and veterans in need. Like ROAD
iD, theyre saving lives and fueling adventure every day. Check 'em
out.ROADiD is an equal opportunity employer. We celebrate
diversity, and are committed to an inclusive and respectful work
environment where all team members can thrive
Keywords: ROAD iD, Covington , Technology Director / Principal Engineer, IT / Software / Systems , Covington, Kentucky
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