Expert, Inbound Virtual Business Sales
Company: T-Mobile
Location: Louisville
Posted on: May 2, 2024
Job Description:
Be unstoppable with us!T-Mobile is synonymous with
innovation-and you could be part of the team that disrupted an
entire industry! We reinvented customer service, brought real 5G to
the nation, and now we're shaping the future of technology in
wireless and beyond. Our work is as exciting as it is rewarding, so
consider the career opportunity below as your invitation to grow
with us, make big things happen with us, above all, #BEYOU with us.
Together, we won't stop!Job Overview
The Telesales Associates for T-Mobile At Work are responsible for
being the voice of our company for thousands of potential business
customers. This role is responsible for being up to date on
T-Mobile's ever evolving technology and the most competitive
pricing plans with the ability to translate this into meaningful
customer solutions.Job Responsibilities:
- Answers inbound sales calls directly from prospective and/or
existing business customers. Builds rapport with customers by
probing for needs and recommending appropriate solutions. Expert in
all T-Mobile products and services to appropriately right-fit
customer to ensure customer satisfaction and loyalty. Accepts
orders, closes sales, maintains customer records, and completes
required documentation. Achieves monthly, quarterly, and annual
sales objectives based on targeted metrics.
- Uncover opportunities greater than 20 units and set
appointments for outside sales reps providing all details uncovered
for them to close the more complex sale.
- Successfully completes continuing training to maintain
knowledge of products, services, and sales approaches. Uses
automated Knowledge system, as well as any training tools provided
to deliver exceptional service to meet T -Mobile's productivity and
quality standa20rds.
- Education:
- High School Diploma/GED (Required)
- Work Experience:
- Less than 2 years Sales experience with quota / in a
commissioned environment. ()
- Telesales experience ()
- Business sales experience ()
- Proven sales track record ()
- Customer service experience ()
- Knowledge, Skills and Abilities:
- Communication (Required)
- Windows (Required)
- Inside Sales (Preferred)
- T-Mobile Tools & System Knowledge (Preferred)
- Customer Service (Preferred)
- Licenses and Certifications:* At least 18 years of age* Legally
authorized to work in the United StatesTravel:Travel Required
(Yes/No):DOT Regulated:DOT Regulated Position (Yes/No):NoSafety
Sensitive Position (Yes/No):NoAt T-Mobile, our benefits exemplify
the spirit of One Team, Together! A big part of how we care for one
another is working to ensure our benefits evolve to meet the needs
of our team members. Full and part-time employees have access to
the same benefits when eligible. We cover all of the bases,
offering---medical, dental and vision insurance, a flexible
spending account, 401(k), employee stock---grants, employee stock
purchase---plan, paid time off and up to paid 12 holidays - which
total about 4 weeks for new full-time employees and about---2.5
weeks for new part-time---employees annually - paid parental and
family leave,---family building benefits, back-up care, enhanced
family support, childcare subsidy,---tuition---assistance, college
coaching, short and long term disability, voluntary AD&D
coverage, voluntary accident coverage, voluntary life insurance,
voluntary disability insurance, and voluntary long-term care
insurance. We don't stop there- eligible employees can receive
mobile service & home internet discounts, pet insurance, and access
to commuter and transit programs! To learn about T-Mobile's amazing
benefits,---check out---.--- Never stop growing!T-Mobile doesn't
have a corporate ladder-it's more like a jungle gym of
possibilities! We love helping our employees grow in their careers,
because it's that shared drive to aim high that drives our business
and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity
Employer. All decisions concerning the employment relationship will
be made without regard to age, race, ethnicity, color, religion,
creed, sex, sexual orientation, gender identity or expression,
national origin, religious affiliation, marital status, citizenship
status, veteran status, the presence of any physical or mental
disability, or any other status or characteristic protected by
federal, state, or local law. Discrimination, retaliation or
harassment based upon any of these factors is wholly inconsistent
with how we do business and will not be tolerated.Talent comes in
all forms at the Un-carrier. If you are an individual with a
disability and need reasonable accommodation at any point in the
application or interview process, please let us know by emailing
ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.
Please note, this contact channel is not a means to apply for or
inquire about a position and we are unable to respond to
non-accommodation related requests.
Keywords: T-Mobile, Covington , Expert, Inbound Virtual Business Sales, IT / Software / Systems , Louisville, Kentucky
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