Systems Administrator

Company: A-Line Staffing Solutions
Location: Louisville
Posted on: June 4, 2025

Job Description:

Title: Systems Administrator

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Location: Louisville, KY (Position is based in Louisville, KY, but will travel on a bi-weekly basis to support sites in Indianapolis, IN)

Schedule: Mon - Fri, 8:00AM - 5:00PM EST

Note: This is a W2 contract position - C2C & 3rd party candidates WILL NOT be considered

The IT Services Specialist serves as the primary onsite support for their assigned Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the metwork. This role is key to the success of our organization by helping support the technology needs of the business to ensure that our physicians can provide the highest level of patient care.

Key Responsibilities:

- Displaying a commitment to the Practice's Cancer Care Values

- Maintaining site computer equipment, including personal computers, servers, terminals, and printers

- Providing support for a small to medium sized population of users across multiple sites in a medical practice

- Managing daily documentation in local ticketing systems

- Performing installations, diagnostics, repairs, and upgrades on workstations, servers, and peripherals, including hard drives, memory, and software installation

- Advocating for the practice's best interest

- Promoting standard solutions when they make sense to align with "Enterprise First"

- Promoting trust and collaboration between the Practices we service

- Identifying opportunities within service areas and the Network operations that lack efficient processes and procedures, and helping to drive agreed upon, efficient steps and practices for teams and partners to follow that generate standard results

- Maintaining adherence to the Practice's code of ethics and compliance

- Managing and maintaining Lights-On operations for all assigned practices, and assisting in these activities for the remainder of the network Operations and Service Delivery Management

- Reporting on key performance indicators and identifying issues and trends occurring within the assigned practices

- Engaging in regularly scheduled reviews of IT Services with assigned Customer Success IT Operations Manager and the larger Customer Success IT Operations Team

- Performing IT duties, daily on-site at practice locations

- Providing technical advice for purchasing new computer equipment to IT and Practice Management, aligning with IT standards and business/application requirements

- Monitoring and maintaining backups on a daily, monthly, and yearly rotation for local servers

Key Qualifications:

- 3+ years of systems operations and PC environment systems experience

- 3+ years of experience with Windows Operating System

- Basic experience with MS Office version 2007 or later

- Experience replacing system hard drives, video cards, and memory

- Basic computer networking experience

- Basic understanding of HIPAA

- Healthcare industry experience preferred

- A minimum of a Bachelor's Degree in Information Technology or related field, OR equivalent combination of education and 8+ years of work experience; A+ Certification and/or Microsoft Certified Professional preferred

Keywords: A-Line Staffing Solutions, Covington , Systems Administrator, IT / Software / Systems , Louisville, Kentucky