CovingtonRecruiter
the smart solution for Covington jobs

Information Technology Specialist (customer Support )

Company: IRS
Location: Covington
Posted on: September 12, 2018

Job Description:

Information Technology Specialist (customer Support ) Duties Summary The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow. WHAT DOES IRS INFORMATION TECHNOLOGY SPECIALIST DO? As an Information Technology Specialist, you will work with the latest technology in one of the largest financial institutions in the world. WHAT IS THE IRS INFORMATION TECHNOLOGY DIVISION? The mission of IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating systems, products, services, and support. 25 selections will be made throughout the IT Organization, and will be filled in any of the following POD's: Lanham-Seabrook, MD; Kearneysville, WV; Memphis, TN; Detroit, MI; Austin, TX; Ogden, UT; Farmers Branch, TX; Chamblee, GA; Washington, DC; Fresno, CA; Philadelphia, PA; Holtsville, NY; Kansas City, MO; Atlanta, GA; Covington, KY; Charlotte, NC. Learn more about this agency Responsibilities As an Information Technology Specialist (Customer Support): You will be a member of a high performing team that provides direct assistance to end users on IT systems that support the IRS mission. You will be provided a unique opportunity to provide support on many Microsoft products, commercial software and proprietary IRS programs. You will diagnose and repair all hardware/software issues or problems on desktops, laptops, printers and peripheral equipment. You will utilize a ticketing system to log, track and document incidents to ensure customer problems are resolved to customer satisfaction. For positions located in Enterprise Service Desk or Criminal Investigation. You will spend majority of time performing phone support using remote tools. For positions in Desktop Support: You will perform phone support in addition to providing hands on support to user. You may be required to lift computer equipment that weighs at least 30 pounds. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at . IRSITJobs Travel Required Occasional travel - Travel 1-5 nights per month may be required Supervisory status No Promotion Potential 11 Who May ApplyThis job is open toAmended to include additional locations US Citizens and Nationals; no prior Federal experience is required.

Keywords: IRS, Covington, Information Technology Specialist (customer Support ), IT / Software / Systems, Covington, Kentucky

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other IT / Software / Systems Jobs


Java Developer (Entry Level)
Description: Revature has partnered with a Fortune 500 company to find and develop a strong team of 20 Entry Level Software Engineers to work on next gen software solutions. This is an excellent opportunity for an (more...)
Company: Revature
Location: Covington
Posted on: 09/19/2018

QA Lead
Description: QA Lead Cincinnati, OH Interview: prescreen interview before Skype interview with the client The QA Lead is responsible for quality and test related process execution with high impact to the business. (more...)
Company: CIITS Inc
Location: Cincinnati
Posted on: 09/16/2018

Data Analyst - Cincinnati, OH
Description: Position Description: The Data Analyst/Developer will be actively part of a highly functioning SAFe Agile team, responsible for making ideas reality on the brand-new customer platform. The Data Analyst/Developer (more...)
Company: Ascendum Solutions LLC
Location: Cincinnati
Posted on: 09/17/2018


Java Developer (Entry Level)
Description: Revature has partnered with a Fortune 500 company to find and develop a strong team of 20 Entry Level Software Engineers to work on next gen software solutions. This is an excellent opportunity for an (more...)
Company: Revature
Location: Louisville
Posted on: 09/19/2018

Associate Level Software Developer
Description: Revature has partnered with a Fortune 500 company to find and develop a strong team of 20 Entry Level Software Engineers to work on next gen software solutions. This is an excellent opportunity for an (more...)
Company: Revature
Location: Louisville
Posted on: 09/16/2018

Mobile Diesel Technician-2nd shift
Description: mechanic service trucks equipment dealer peterbilt br br Mobile Service Technician Level 2The technician is responsible for maintaining the fleet for clients and to handle service calls at client (more...)
Company: Rush Enterprises
Location: Indianapolis
Posted on: 09/19/2018

SQL Developer (Data Warehousing Specialist)
Description: SQL Developer Data Warehousing Specialist needed for HCA/National Patients Account Services,
Company: HCA/National Patients Account Services
Location: Louisville
Posted on: 09/17/2018

Field Service Engineer - Indianapolis
Description: Our client is a world leader in the manufacturing and distribution of analytical instrumentation used in R D Laboratories. xA0 Due to continuing growth they are adding a new Field Service Engineer to (more...)
Company: Job Juncture
Location: Indianapolis
Posted on: 09/19/2018

Agile Release Train Engineer
Description: Description Leidos is rated in LinkedIn's top 40, and is rapidly climbing the Fortune 500. Unlike many companies in the defense industry, we offer challenging and meaningful problems, a collaborative (more...)
Company: Leidos
Location: Dayton
Posted on: 09/17/2018

Windows Systems Administrator
Description: Description Leidos is looking for a Windows system administrator to assist in the following tasks: br ul li Design, implement and test the creation of system runbooks and playbooks to provide instructions (more...)
Company: Leidos
Location: Indianapolis
Posted on: 09/19/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Kentucky jobs by following @recnetKY on Twitter!

Covington RSS job feeds