Client Engagement Representative

Company: Fidelity Investments
Location: Covington
Posted on: May 20, 2020

Job Description:

Job Description: This role requires the Series 7 License in order to be considered.  If you do not have a Series 7, please search for Workplace Planning Associate or Customer Relationship Advocate positions to learn more about starting a career in Financial Services. We believe your knowledge and expertise of managed portfolio products helps you gain trust with our clients. We know you will inspire client dedication and engagement in order to develop long-lasting positive relationships with Fidelity The  Expertise  We’re Looking For Series 7 (required) Series 66 within 30 days of hire Minimum of 3 years of previous financial services experience Broad based knowledge and understanding of general financial planning concepts Shown customer service, relationship management and sales skills The  Purpose  of Your Role Client Management Representatives help support and consult Fidelity clients who have a managed portfolio. The  Skills  You Bring A strong verbal and written communication skills Your ability to effectively influence others Authoritatively problem solve, be dedicated, demonstrate initiative and multi-task Have a robust time management and organizational skills Bring a comprehensive understanding of tax and retirement issues Having previous experience consulting with clients or possess a dream to learn this approach The  Value  You Deliver Educating clients on an ongoing basis regarding asset allocation Conducting annual reviews of client’s profiles to ensure suitable portfolio allocations Probing, uncovering and incorporating all relevant financial and personal data to identify the most appropriate investment strategy and identify additional investment opportunities Conducting welcome calls with new clients to solidify the relationship and outline the service model Resolving service requests in coordination with PAS Service Specialists How Your Work  Impacts  the Organization The Client Relationship Manager is part of Fidelity’s Portfolio Advisory Services group, which operates within our Personal Investing business unit. We are leading provider of investment management, retirement planning, family conversations, portfolio guidance, brokerage, benefits outsourcing, and many other financial products and services. We believe in building relationships, not just in building sales or building our assets. After all, our clients will place their investments, their savings, and their futures in your hands. You’ll be the one who will personally work with them to help achieve their dreams- whether that’s saving for college, for retirement, for a big vacation, or anything else. This is a serious responsibility and that’s why we’ll surround you with amazing, supportive people and all the tools you need. Certifications: Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRA Category: Customer Service We welcome those with experience in jobs such as Territory Sales Professional, Shift Leader, and Sales Demonstrator and others in the Sales to apply.

Keywords: Fidelity Investments, Covington , Client Engagement Representative, Other , Covington, Kentucky