DCA (DocuCare Associate)
Company: PFI Tech
Location: Covington
Posted on: January 10, 2021
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Job Description:
DCA Requirements: * High School diploma minimum; some technical
education preferred * Basic mechanical abilities. * Basic skills in
Microsoft Office Suite (Work, Excel, Outlook, etc.) * Excellent
communication and customer service skills* Maintain a professional
appearance* Ability to work independently with minimal
supervision.* Ability to lift up to 50 lbs. unassisted on a
repetitive basis. * Must have personally owned vehicle that can be
used to travel to work site. * Must be a US Citizen for client's
badging process (an original or certified copy of your birth
certificate OR an unexpired US passport will be required upon
picking up a badge) * Must have an active driver's license * Must
be able to pass client background check and drug screen Job
Requirements:Responsibilities include:* Providing outstanding
customer service via phone, e-mail and in person to Xerox clients
at the client's location.* Providing coordination with other Xerox
groups and service providers to deliver contracted services to
Xerox clients.* Delivering and installing paper for a variety of
printing devices on a scheduled and AD-HOC basis.* Ability to work
independently with minimal supervision* Gathering meter reads from
print devices* Delivering and installing toner cartridges, toner
waste containers and other consumables for a variety of printing
devices.* Inputting data into pre-define forms and web
applications.* Use pre-determined--processes for ordering paper to
be delivered to client locations for distribution* Responding to
all outage situations for inoperative devices requiring
consumables, paper or technical service calls.* Escalate issues
immediately* Printing configuration pages from printers, and using
printer menus* Perform other duties as required.
Keywords: PFI Tech, Covington , DCA (DocuCare Associate), Other , Covington, Kentucky
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