Scheduler, Medical

Company: HealthPoint Family Care
Location: Covington
Posted on: January 12, 2021

Job Description:

HealthPoint Family Care is a private primary care medical, women's health, dental and mental health practice located in Northern and Central Kentucky. The organization employs over 160 highly qualified physicians, nurse practitioners, dentists and support staff who are dedicated to providing care for children, adolescents and adults.HealthPoint Family Care employees enjoy a competitive salary,--9 paid federal holidays, your birthday off paid and a generous Paid Time off policy. In addition, you will have the opportunity to participate in a wide array of benefits plans such as health, dental, vision, flexible spending accounts, Safe Harbor 401K Plan, long term disability and group/voluntary life insurance plans.Job Responsibilities* Makes appointments for patients calling into the Call Center.* Coordinates, schedules and/or reschedules patient appointments.* Enters patient information and updates data as needed into the computer system.* Collects and enters all required information into Practice Management System.* Relays necessary information to the medical offices in order to facilitate an efficient patient communication process.* Takes in other calls from patients, outside vendors, and other medical offices and appropriately transfers to responding party.* Maintains a clear understanding of scheduling protocols.Job Requirements:* HSD and minimum 1 year call center experience with medical experience preferred.* Ability to speak effectively and professionally with customers.* Individual should have the ability to gain knowledge of our current practice management computer system. Should possess proficient skills in Microsoft Word, Microsoft Outlook, text paging, and Internet and Intranet research.

Keywords: HealthPoint Family Care, Covington , Scheduler, Medical, Other , Covington, Kentucky