Patient Travel Services Coordinator
Company: Medpace Inc.
Location: Covington
Posted on: April 5, 2021
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Job Description:
OverviewMedpace is a full-service clinical contract research
organization (CRO). We provide Phase I-IV clinical development
services to the biotechnology, pharmaceutical and medical device
industries. Our mission is to accelerate the global development of
safe and effective medical therapeutics through its scientific and
disciplined approach. We leverage local regulatory and therapeutic
expertise across all major areas including oncology, cardiology,
metabolic disease, endocrinology, central nervous system,
anti-viral and anti-infective. Headquartered in Cincinnati, Ohio,
employing approximately 3,600 people across almost 40 countries.Job
SummaryThe Patient Travel Services Coordinator will join a team
working to establish and cultivate this global service offering at
Medpace. This new service directly supports the patient in their
journey of participating in a clinical trial through coordinating
travel logistics on their behalf and reimbursing any out-of-pocket
expenses. The goal is to provide a positive experience for the
patient by easing the financial burden and coordination effort when
traveling from their home to clinic. This position will be
coordinating processes between several internal groups at Medpace
and working with the technology team on website and integration
enhancements. ResponsibilitiesMain point of contact for the patient
and clinic nurse to receive and fulfill travel and payment
requestsWork with the client and trial manager to create guidelines
and parameters for each new studyNew study set-up activities: add
to portal, set-up in finance, generate materials from existing
templates, ensure proper regulatory filing and translationsOnboard
the clinic nurse for new sitesLiaising with patients (or patient''s
primary caregiver/family member)Coordinate logistics and
translation needs with various outside vendorsEffectively plan for
future visit needs and utilize efficiencies whenever possibleTrack
spending and prepare monthly usage financial reportingMaintain
effective and efficient communicationMay be responsible for other
projects and responsibilities as assignedSome evening and or
weekend work for patient travel emergency assistance
QualificationsBachelor''s degree Minimum 2 years'' experience in a
patient-facing roleKnowledge and experience of global travel
logistics, infrastructure and cost drivers Knowledge of the
pharmaceutical clinical research industry and how participation in
clinical trials affects patients, as well as clarity on the
benefits of this supportPrior experience of working within a
clinical research/healthcare settingSpanish speaking is a bonus,
however not essential Effective time management skills, with a
strong ability to manage multiple projects and timelinesComputer
literacy and knowledge of Microsoft Office products (e.g., Word,
Excel, Power Point)Determined and enthusiastic to embrace an
opportunity within a new serviceTeam-player with a positive
attitude and genuine love to support patientsWhy Medpace?When you
join Medpace, you become part of a team dedicated to supporting the
development of ground-breaking drugs and devices. Our employees
provide hope for those living with debilitating diseases. We invite
you to be a part of something that is impacting millions of people
around the globe while enjoying a competitive total compensation
and benefits package and internal growth
opportunities.Awards:Medpace historically named a Top Cincinnati
Workplace by the Cincinnati EnquirerMedpace ranks amongst top CROs
for site ratings across all 10 important attributes including CRA
training, preparation & organization, accessibility of staff, open
communication, and ensuring timely drug availability Continually
recognized with CRO Leadership Awards from Life Science Leader
magazine based on expertise, quality, capabilities, reliability,
and compatibility What to Expect Next:A member of our recruitment
team will review your qualifications and, if interested, you will
be contacted for an interview.EO/AA Employer
M/F/Disability/Vets*WARNING: Please beware of phishing scams that
offer opportunities with Medpace in exchange for sending money.
These scammers pose as legitimate employees from actual companies.
Please be advised that a Medpace employee will never ask you for a
credit card, send you a check, or ask you for any type of payment
as part of consideration for a role with our company. All of our
careers require that you first complete an online application and
go through some sort of interview process.by Jobble
Keywords: Medpace Inc., Covington , Patient Travel Services Coordinator, Other , Covington, Kentucky
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