Registration Coordinator
Company: New Season
Location: Covington
Posted on: April 5, 2021
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Job Description:
Patient Registration Coordinator Job Description New Season
Reports to: Program Director Job Code: TC43 Department: Clinic
FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season
Treatment Centers have been a leading national health care service
provider of outpatient treatment centers that specialize in
providing safe, quality and best in class care for individuals
living with Opioid Use Disorder ("OUD"). Operating in over 70
treatment centers in multiple states, our team members are engaged
in medication-assisted treatment, counseling, support, and care
management of individuals living with OUD. We treat the whole
person and in so doing, address the underlying causes of OUD in an
effort to provide a continuum of care that not only addresses
treatment needs but supports the patient on their journey to
recovery. Job Summary: This position is responsible for performing
clerical and administrative services in greeting, registering, and
admitting patients, in a healthcare facility. Also, responsible for
identifying the best methods to schedule patient appointments
accordingly. Essential Functions: Complete the pre-registration
process for all new clients and schedule appointments accordingly,
including orientation of new patients, monitoring all patient
activities on center premises, and providing customer service as a
point of contact for patient inquiries, as applicable . Collects
co-payments and patient financial responsibility at the time of
service. Ensures that all necessary demographics, billing, and
clinical information obtained has been entered in the registration
system with timeliness and accuracy. Maintain strong communication
with Program Director, physicians, and other nursing staff
regarding intakes. Verify insurance benefits and obtain prior
authorization as necessary. Complete Administrative tasks including
answering phones, check and deliver mail, maintain supply
inventory, anticipate supply needs, order supplies, and verify
receipt of supplies, as applicable. Maintains confidentiality and
safeguards the operations of the business. Keep lines of
communication open with the Clinic Operations Team to ensure
individualized goals are met. Adheres to the service policy and
principle of CMG/New Seasons. Other duties assigned. Supervisory
Responsibilities: (This position will supervise non-exempt staff in
support roles performing duties described in "Essential
Functions".) None Essential Qualifications: (To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the competencies (minimum knowledge, skill, and
ability) required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High
School Diploma or GED. Required Knowledge: The candidate will have
a strong customer service background, knowledge of electronic
health records systems, and medical insurance. Experience Required:
This position requires a minimum of 1-year receptionist and cashier
or other related experience and a minimum of 1-year of healthcare
experience. Skill and Ability: The position requires the ability to
read, write legibly, and comprehend written and spoken words. Basic
computer literacy, and the ability to effectively learn new
software programs. Use strong communication skills. Ability to
read, analyze, and interpret the most complex documents. Ability to
effectively present information to management, public groups, and
customers. Physical Demands/Work Environment: (The physical demands
and work environment characteristics described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.) Finger Dexterity:
Use primarily for writing, operating calculator, telephone,
keyboard, and other office equipment. Talking: To convey detailed
or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary
information. Vision: Average, ordinary, visual acuity necessary to
observe patients and work on computers. Clear vision at 20 inches
or less and distant vision at 20 feet or more. Physical Strength:
Sedentary work; sitting most of the time. Exerts up to 10 pounds of
force occasionally. Working Conditions: (The working conditions
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.) Ability to
operate in an open work area with moderate everyday noise. Core
Competencies: Analytical Skills Business Acumen/Understanding the
Organization Communication Detail Orientation/Attention to Detail
Ethics/Values/Integrity Information Gathering Problem Solving Time
Management Mental Activities: (The mental activities described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.) Reasoning
Ability: Ability to resolve practical problems and deal with a
variety of concrete variables in situations where only limited
standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
Ability to maintain confidentiality. Mathematics Ability: Ability
to add, subtract, multiply, and divide into all units of measure,
using whole numbers, common fractions, and decimals. Ability to
compute rate, ratio, and percent. Language Ability: Ability to
read, analyze, and interpret general business periodicals,
professional journals, technical procedures, and governmental
regulations. Ability to write reports and business correspondence.
Ability to effectively present information and responds to
questions from groups of managers, employees, patients, and the
general public. 40Covington Treatment Center
Keywords: New Season, Covington , Registration Coordinator, Other , Covington, Kentucky
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