Patient Registration Coordinator
Company: New Season
Location: Covington
Posted on: June 15, 2022
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Job Description:
Patient Registration CoordinatorJob DescriptionNew SeasonReports
to: Program DirectorJob Code: TC43Department: Clinic FLSA:
Non-Exempt Direct Reports: 0For over 30 years, New Season Treatment
Centers have been a leading national health care service provider
of outpatient treatment centers that specialize in providing safe,
quality and best in class care for individuals living with Opioid
Use Disorder ("OUD").Operating in over 70 treatment centers in
multiple states, our team members are engaged in
medication-assisted treatment, counseling, support, and care
management of individuals living with OUD. We treat the whole
person and, in so doing, address the underlying causes of OUD in an
effort to provide a continuum of care that not only addresses
treatment needs but supports the patient on their journey to
recovery.Job Summary:This position is responsible for performing
clerical and administrative services in greeting, registering, and
admitting patients, in a healthcare facility. Also, responsible for
identifying the best methods to schedule patient appointments
accordingly.
Essential Functions:Complete the pre-registration process for all
new clients and schedule appointments accordingly, including
orientation of new patients, monitoring all patient activities on
center premises, and providing customer service as a point of
contact for patient inquiries, as applicable. Collects co-payments
and patient financial responsibility at the time of service.
Ensures that all necessary demographics, billing, and clinical
information obtained has been entered in the registration system
with timeliness and accuracy. Maintain strong communication with
Program Director, physicians, and other nursing staff regarding
intakes. Verify insurance benefits and obtain prior authorization
as necessary. Complete Administrative tasks including answering
phones, check and deliver mail, maintain supply inventory,
anticipate supply needs, order supplies, and verify receipt of
supplies, as applicable. Maintains confidentiality and safeguards
the operations of the business. Keep lines of communication open
with the Clinic Operations Team to ensure individualized goals are
met. Adheres to the service policy and principle of CMG/New
Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise
non-exempt staff in support roles performing duties described in
"Essential Functions".)None
Essential Qualifications: (To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the competencies (minimum knowledge, skill, and ability) required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential
functions).Education/Licensure/Certification: This position
requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer
service background, knowledge of electronic health records systems,
and medical insurance.Experience Required: This position requires a
minimum of 1-year receptionist and cashier or other related
experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write
legibly, and comprehend written and spoken words. Basic computer
literacy, and the ability to effectively learn new software
programs. Use strong communication skills. Ability to read,
analyze, and interpret the most complex documents. Ability to
effectively present information to management, public groups, and
customers. Physical Demands/Work Environment:(The physical demands
and work environment characteristics described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.)Finger Dexterity:
Use primarily for writing, operating calculator, telephone,
keyboard, and other office equipment.Talking: To convey detailed or
important instructions to employees, patients, and
applicants.Hearing: Ability to hear normal conversations and
receive ordinary information.Vision: Average, ordinary, visual
acuity necessary to observe patients and work on computers. Clear
vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts
up to 10 pounds of force occasionally.Working Conditions:(The
working conditions described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.)Ability to operate in an open work area with moderate
everyday noise.Core Competencies:--- Analytical Skills--- Business
Acumen/Understanding the Organization--- Communication--- Detail
Orientation/Attention to Detail--- Ethics/Values/Integrity---
Information Gathering--- Problem Solving--- Time Management Mental
Activities:(The mental activities described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions.)Reasoning Ability: Ability to resolve
practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to
interpret a variety of instructions furnished in written, oral,
diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability: Ability to add, subtract, multiply, and divide
into all units of measure, using whole numbers, common fractions,
and decimals. Ability to compute rate, ratio, and percent.Language
Ability: Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, and
governmental regulations. Ability to write reports and business
correspondence. Ability to effectively present information and
responds to questions from groups of managers, employees, patients,
and the general public.40Covington Treatment Center
Keywords: New Season, Covington , Patient Registration Coordinator, Other , Covington, Kentucky
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