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FT Customer Support Advocate (Work From Home)

Company: Prenda
Location: Covington
Posted on: June 20, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / $42K per year / Health insurance / Home office stipend - As a Customer Support Advocate you'll: Respond to initial customer inquiries via support tickets, prioritize customer inquiries/needs, and collaborate with or refer support requests to other teams as appropriate; Provide support through chat, phone, or Zoom as needed; Provide clear, friendly, and encouraging written communication to convey prompt, compassionate, and accurate information; Create content for customers to resolve issues (video tutorials, help center articles)...Hiring Fast > >

Keywords: Prenda, Covington , FT Customer Support Advocate (Work From Home), Other , Covington, Kentucky

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