Room Attendant - Full Time
Company: Sonesta Hotels
Location: Covington
Posted on: June 21, 2022
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Job Description:
Job Description SummaryThe Room Attendant (RA) works with the
Housekeeping Management Team to clean guest rooms and public space
areas, and/or work in the commercial laundry facility, in
accordance with brand time, product and placement standards to
ensure total guest satisfaction.Job DescriptionDUTIES AND
RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all
interactions with guests and clients according to the Sonesta
G.U.E.S.T. standards.Respond to guest complaints, special requests
and ensure corrective action is taken to achieve complete guest
satisfaction.Clean and service assigned rooms or areas according to
established standards and procedures including making beds,
dusting, vacuuming, cleaning and sanitizing bathrooms, removing
trash, etc. May include cleaning the kitchen area, room
refrigerator, microwave, coffee maker, dishware, etc.Notify
supervisor when service is completed so rooms may be sold or
occupied. Report any room unable to be serviced to supervisor
according to established procedures.When assigned to laundry,
monitor laundry supplies and equipment to ensure they are
sufficient and in working order. Operate washers and dryers
according to hotel standards and manufacturers guidelines. Receive
soiled linens and inspect for damaged or stained items. Fold and
store clean linens, report damages to supervisor.Minimize waste of
supplies and amenities within all areas of housekeeping.May
regularly assist with deep cleaning projects.Report needed repairs
or unsafe conditions to supervisor.Handle all lost and found items
according to established procedures.Promote teamwork and quality
service through daily communication and coordination with other
shifts and departmental management.Ensure compliance with federal,
state and local laws regarding health and safety services.Perform
other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some
previous housekeeping experience preferred.Previous background from
the extended stay industry preferred.Ability to speak, read, and
write fluent English is preferred; other languages beneficial.Basic
reading, writing and mathematical abilities are
preferred.Frequently standing up, bending, climbing, kneeling, and
moving about the facility.Carrying, lifting or pulling items
weighing up to 75 pounds.Will be required to regularly use
commercial cleaning chemicals.Will be required to work mornings,
evening, weekends, and holidays.Additional Job
DescriptionBenefitsSonesta recognizes that benefits play a vital
role in helping ensure the health and financial security of
employees and their families. We offer a variety of benefits to our
employees including:Medical, Dental and Vision InsuranceHealth
Savings Account with Company Match(k) Retirement Plan with Company
MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational
AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany
Paid Short Term and Long Term Disability InsuranceVarious Employee
Perks and DiscountsUpon submitting your application, please ensure
you complete a full application in addition to attaching a resume.
Incomplete applications received will not be considered.
Keywords: Sonesta Hotels, Covington , Room Attendant - Full Time, Other , Covington, Kentucky
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