Server Assistant

Company: Hotel Covington
Location: Covington
Posted on: November 22, 2022

Job Description:

We are looking for Server Assistants to join our team at Coppin's Restaurant inside the beautiful Hotel Covington.Hotel Covington embodies the transformation of a celebrated, century-old downtown building into a modern luxury hotel. As the first of its genre in the market, Hotel Covington appeals to business and leisure travelers accustomed to upscale hotels in primary markets seeking an authentic and locally influenced experience. The hotel draws inspiration from the local culture and cultivates a following through a sense of civic pride and exciting food & beverage.Job Requirements: Deliver exceptional service consistently Follow service guidelines Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties. Serve water, bread and coffee Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times. Perform set up duties as requested to include side stations, storage areas and food staging area. Fold napkins for meal period to maintain an adequate supply. Help out in all other food and beverage departments when needed Answer telephone promptly and properly being polite, courteous and friendly Offer guests an enjoyable, expertly served beverage/dining experience conforming to guidelines of excellence for quality, professionalism and friendliness Anticipate and service of guest's needs Serve and clear food and beverage items in an unobtrusive and professional manner Be familiar with the menus, including preparation, ingredients and description Be familiar with the wine list and in wine and beverage service including stemware used Complete opening and closing side work as assigned and have all tables set according to standard Present menus and explanations for all menu items as well as specials of the day Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings Carry trays, bus and reset tables with linen, china, glass and silver Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved Recognize and address potential intoxicated, disruptive or undesirable guests Stock linen, china, silver and glassware for service Ensure all silver equipment is in good condition and polished Install buffets and brunch tables as well as set-up of food items and displays Maintain and retrieve all food items from the kitchen and attractively and safely transport them to an outlet Work closely and communicate with the kitchen associates Assist in table side service Serve any dishes to guests while explaining the contents and preparation Properly clear and crumb tables according Offer coffee or tea and serve any requested Breakdown any buffets, displays or side stations when needed Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture Recognize regular guests and to greet them by their name Make the guest feel comfortable and at ease in his/her room (Room Service) Keep accurate control of guest checks, credit vouchers, currency and posting procedures Record all guest charges, gratuities and cash transactions accurately Set up orders on trays and tables and transport them to guest floors and rooms. Remove trays and tables from guest rooms and corridors Handle "Do Not Disturb" rooms (ie. guest does not answer) Conduct oneself in a professional manner at all times to reflect the hotel high standards Maintain a good working relationship with other associates Respond properly in any hotel emergency or safety situation Move chairs and tablesJob Types: Part-time, Full-timePay: $12.00 per hourBenefits: Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Paid time off Referral program Vision insurancePhysical setting: Bar Fine dining restaurant Upscale casual restaurantSchedule: Day shift Night shift Weekend availabilityShift: Day shift Evening shift Morning shiftSupplemental pay types: TipsWeekly day range: Monday to Friday Weekend availabilityExperience: Restaurant Experience: 1 year (Preferred)Shift availability: Day Shift (Preferred) Night Shift (Preferred)Work Location: One location

Keywords: Hotel Covington, Covington , Server Assistant, Other , Covington, Kentucky