Transaction Processor

Company: Fidelity Investments
Location: Covington
Posted on: January 22, 2023

Job Description:

Transaction ProcessorFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor to work in our Covington, KY office!The RoleThis position supports all Fidelity business units by the timely identification and document prep of inbound customer correspondence. Extract and prepare documents for scanning through the operation of automated mail extraction equipment or manually removing envelope contents and following specific business partner rules for scan preparation, In Good Order (IGO) / Not In Good Order (NIGO) review and creating batch cover sheets for scanning. This processing facilitates Fidelity s ability to process incoming customer requests within legal and regulatory constraints. Associates in this role work independently to perform a IGO / NIGO review or determine the routing of transactions based upon business rules and customer intent. Errors present risks to the business including financial, reputational, and regulatory.The Expertise and Skills You Bring

• Work requires concentrated mental and visual attention to detail.
• General knowledge of MS Office products (MS Word, MS Excel, etc.).
• Knowledge of processing systems including Arrival, Outlook, IBI, and Valts.
• Ability to work on Opex equipment preferred
• Ability to work in a team environment
• Ability to multi task in a fast paced, deadline oriented environment
• Highly motivated, self directed and an independent thinker
• Strong customer service skills
• Flexibility / adaptive to changeCOVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You ll be spending some of your time onsite depending on the nature and needs of your role.Dynamic Working Post PandemicOur aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.Your success and growth is important to us, so you ll want to enjoy the benefits of coming together in person face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.Company OverviewFidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at .We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at .Information about Fidelity InvestmentsAt Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit .Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Keywords: Fidelity Investments, Covington , Transaction Processor, Other , Covington, Kentucky