Company: HealthPoint Family Care
Posted on: January 23, 2023
HealthPoint Family Care is a private primary care medical,
women's health, dental and mental health practice located in
Northern and Central Kentucky. The organization employs over 170
highly qualified physicians, nurse practitioners, dentists and
support staff who are dedicated to providing care for children,
adolescents and adults. HealthPoint Family Care employees enjoy a
competitive salary, 9 paid federal holidays, your birthday off paid
and a generous Paid Time off policy. In addition, you will have the
opportunity to participate in a wide array of benefits plans such
as health, dental, vision, flexible spending accounts, Safe Harbor
401K Plan, long term disability and group/voluntary life insurance
- Greets patients in a professional manner and accurately
- Advises patients regarding payment options to include
assistance programs, slide and commercial insurance
- Collects co-payments from patients in the form of cash, check,
and credit card and provides receipt.
- Submits pre-certifications and other appropriate insurance
paperwork to the Billing department in a timely manner.
- Maintains patient flow based on appointment setting and medical
need; directs other patients and visitors to appropriate
- Manages dental schedule to achieve optimum efficiency and
productivity for the providers. Adheres to established scheduling
protocols and standards of customer care.
- Monitors automatic appointment reminders and makes patient
reminder calls as necessary.
- Timely answers phones and schedules patient appointments.
- Answers the phone, takes messages and routes them to the
appropriate departments in a timely manner.
- Triages all patient calls as necessary.
- Checks department voicemail and responds to messages within one
- Prepares daily deposits for bank transfer and secures cash
until transferred to authorized personnel or deposited at the bank.
Balances cash collections with posted payments.
- Handles any necessary paperwork for patients appointments.
Keywords: HealthPoint Family Care, Covington , Registrar, Other , Covington, Kentucky
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