Customer Support Representative (Work From Home)
Company: Housecall Pro
Location: Covington
Posted on: January 27, 2023
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Job Description:
[Customer Service / Remote] Anywhere in U.S. / Up to $21.60 per
hour / Medical, dental, vision, life, & disability / 401(k) / PTO /
Monthly tech reimbursement - As a Customer Support Rep you'll: Be
the first point of contact with customers - the Pros; Manage and
prioritize support channels with speed and accuracy; Quickly
identify and escalate Pros to applicable resolution path;
Troubleshoot issues and provide assistance to a broad base of
customers; Recommend improvements to Pros' current workflows and
provide relevant knowledge of how the software works; Provide Pros
with best practices on how to more efficiently run their business;
Suggest creative solutions or workarounds when possible to resolve
a Pro's need...Hiring Fast > >
Keywords: Housecall Pro, Covington , Customer Support Representative (Work From Home), Other , Covington, Kentucky
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