Lockbox Payment Processor

Location: Cincinnati
Posted on: April 25, 2024

Job Description:

GENERAL FUNCTION: Prepares transactions for deposit by performing a variety of routine duties in a production environment by following well-defined and established processing procedures. Requires the utilization of a computer-based software unique tothearea.

DUTIES & RESPONSIBILITIES:

.Manually extract payments from envelopes, separating and sorting checks and invoices in order to prepare deposit in accordance with client specifications and required workflow.

.Accurately input payment amounts read from the legal line of the checks into unique software application using a PC.

.Read and follow specific instructions, which are unique for each account, to accurately prepare deposit.

.Collect and prepare check copies for re-association where applicable.

.Physically re-associate check copies with invoices and envelops by matching and stapling the check copy, invoice, and envelope together in accordance to customer requirements.

.Sort completed batches in outgoing mail area to be returned to the client.

.Meet or exceed department established productivity standard while completing all of the duties listed above.

.Maintain a department quality standard while completing all of the duties listed above.

.Ability to process all lockbox accounts regardless of complexity.

.Has gained an increased level of knowledge of multiple customers and procedures.

.Serves as a training resource for entry level processors.

.Takes responsibility to ensure all customer deadlines and SLA''s are met.

.Perform all work in accordance with established processing procedures.

.Perform general housekeeping in and around work environment.

.Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None.

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