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Systems Support Analyst

Company: VED Software Services, Inc.
Location: Covington
Posted on: May 21, 2020

Job Description:

Primary Responsibilities Provide application support for the FBT Inbound Outbound Product Line and collaborate across business units on technical solutions and processes Maintain stable and reliable application environments and provide daily support for production environment including nights and weekends (rotation) Help to coordinate the migration of fixes with development teams into Production Bachelorrsquos degree preferred Solid grasp of ITIL concepts proven verbal and written communication skills Proven knowledge of hardware and software systems and knowledge of Microsoft Office products 3-5 years of UNIXLINUXWindows server experience in a support capacity Experience working with powershell and linux shell scripting Strong troubleshooting and problem solving skills and resourcefulness to a constantly evolving environment Experience navigating system logs, updating configuration files and maintaining monitoring standards Ability to work closely with application developers as well as other internal technical teams Experience working in ticket queues (current ticketing system is service now)

Keywords: VED Software Services, Inc., Covington , Systems Support Analyst, Professions , Covington, Kentucky

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