Wholesale Business Analyst

Company: Fifth Third Bank
Location: Covington
Posted on: June 19, 2022

Job Description:

Make banking a Fifth Third better -We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION:Supports learning design, development, deployment and maintenance for technical and process training for key Wholesale Bank initiatives. Resides within project teams and partners with Subject Matter Experts and software architects, in an agile project environment, to understand changes to processes and system features, functions, and capabilities in order to design and build training to support end users. Designs/develops in a range of learning solutions (i.e., classroom, web based training, simulations, videos, etc.) that address business/performance needs, positively influence employee attitudes and commitment, and support the Wholesale Bank's vision. The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.ESSENTIAL DUTIES AND RESPONSIBILITIES:Functions as the liaison between the business line/platform users, Subject Matter Experts and the platform product owner and technical teams throughout the project cycle.Participates in the analysis to identify root causes of performance gaps and determine knowledge/skills/behaviors required to achieve desired performance.Evaluate, design, create user stories, implement and test solutions to progress platform strategies with the line of business.Possesses knowledge of the business line, including the business plan, products, process and revenue streamsProposes instructional strategies and media in collaboration with a team.Supports the design and development of learning solutions that are practical for the business environment and drive performance improvement.Demonstrates excellent writing skills.Takes personal ownership of deliverables by clearly understanding, driving and communicating the purpose/desired outcome.Uses an iterative process to frequently check with the client and target audience to get feedback and make adjustments.Takes personal responsibility for project performance by monitoring progress and communicating effectively to resolve issues impacting quality/time/budget.Completes assigned tasks and responsibilities according to agreed upon quality/timeline parameters.Communicates with project team members, SMEs, stakeholders, and other Education partners in a way that builds relationships and ensures work phases are progressing per agreed to deliverables/timelines.SUPERVISORY RESPONSIBILITIES: NoneMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Bachelor's degree in related fields or combination of equivalent experiences.Minimum of 1-2 years related work experienceIntermediate Microsoft Word skillsIntermediate PowerPoint skillsWholesale Business AnalystLOCATIONCincinnati, Ohio 45202Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Keywords: Fifth Third Bank, Covington , Wholesale Business Analyst, Professions , Covington, Kentucky