Service Maintenance Technician II
Company: The Community Builders Inc.
Location: Cincinnati
Posted on: April 24, 2024
Job Description:
Position Description
Under the direction of the Service Maintenance Manager, the Service
Technician II is responsible for promptly responding to all service
requests, apartment turnover preparation and the preservation and
maintenance of the property. This role will have a strong degree of
building trades skills and work independently to handle a variety
of apartment interior, exterior and the site grounds. The Service
Technician II is vital to the successful maintenance of the
property, through excellent customer service focus and a positive
and productive relationship with other team members.
Responsibilities
- Diagnose and perform repairs for appliances, carpentry,
hardware accessories, masonry, painting, as well as basic
electrical, plumbing, and HVAC
- Respond and complete to all service requests and on-call
emergencies in a timely and professional manner, as directed by the
Community Manager or Service Manager
- Complete or monitor vendor preventive maintenance task
completion for building systems, equipment and components.
- Prepare and perform repairs to vacant apartments to be ready
for new resident move-ins
- Maintain grounds and common spaces through cleaning, trash
management, landscaping, and snow removal.
- Prepare and make repairs for REAC/HQS inspections and
audits.
- Maintain Maintenance shop and inventory to company standards
and work with a safety mindset including wearing appropriate
PPE
- Available for weekend work, on-call rotation and emergency
service call duties.
- Assist Maintenance Supervisor with providing technical guidance
to Maintenance Tech I
Knowledge, Skills and Abilities
- Ability to read, write, understand and communicate in English,
bilingual skills a plus!
- Basic skills with computer and hand held devices
- Knowledge of Federal Fair Housing Laws & Guidelines a
plus.
- Knowledge of all hand and power tools, cleaning supplies, and
Personal Protection Equipment (PPE)
- Valid Driver's License and reliable transportation.
- Strong attention to detail, organizational, time-management and
problem solving skills.
- Superior customer service skills including the ability to
manage difficult customers and/or situations.
Physical Demands & Work Environment
- Occasionally ascends/descends a ladder to service the lights
and ceiling fans.
- Frequently moves equipment weighing up to 50 pounds across
sites.
- Constantly works in outdoor weather conditions.
Education & Experience:
- High School diploma or equivalent required. Trade school or 3
years of progressive responsibility in property management or
hospitality
- Minimum of 3 years of advanced hands-on repair experience in
two or more building trades
- REAC/HQS experience preferred
- Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC,
ETC) preferred
Benefits
- Medical, dental, and vision insurance
- 12 Paid Holidays & tenure-based PTO accruals
- Employer contributions to Health Savings Accounts
- Company paid Life & Disability Insurance
- 403(b) retirement plan with company match
- Tax-advantage accounts: commuter/parking, medical & dependent
care FSA
- Hospital & Critical Illness Insurance
- Confidential, 24/7 Employee Assistance Program
The Community Builders is committed to diversity in its workplace.
Applicants from diverse backgrounds are encouraged to apply.
Keywords: The Community Builders Inc., Covington , Service Maintenance Technician II, Professions , Cincinnati, Kentucky
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