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Customer Service Representative

Company: Hood Container
Location: Covington
Posted on: January 8, 2022

Job Description:

Hood Container Corporation (Formerly Packaging Unlimited) is a large family owned corporation that is experiencing tremendous growth. We hope you will view our website, Facebook and/or Indeed posts to learn more about us! Once you do, we hope you will "Come Grow With Us"!We seeking an experienced Customer Service Representative to join our team in Covington, Kentucky.Shift: 1st (Mon-Fri: 8am-4:30pm)Job Duties:The Customer Service Representative is responsible for receiving, entering, and verifying orders in the computer system, assisting external and internal customers, and maintaining positive working relationships.

Take customer orders either directly from customers or from sales representatives.Use software to provide order estimates, enter orders, maintain order back log, and customer product inventory.Handle customer inquiries, questions, and complaints; provide timely follow-up.Maintain positive customer, vendor, and coworker relationships.Assist all departments in the successful completion of customer orders.Use Microsoft Office products such as Word, Excel, and Outlook to communicate order status, relay messages, etc.Other tasks assigned.To Qualify You Must Have:
High School diploma2-years Customer Service experience supporting manufacturing (corrugated sales and/or service experience a plus)Demonstrated organizational, time management and prioritization skillsAbility to communicate effectively both written and verballyProficient in MS Office (Outlook, Word, Excel, and PowerPoint)Dependable, honest, and hard-working approachDrug screening, background check, and E-Verification will be conducted

Keywords: Hood Container, Covington , Customer Service Representative, Sales , Covington, Kentucky

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